Re: Volunteering on the UX front

Thanks, Gabriela! And impressive dashboard. Here are a few comments:

 1.  I like having the unique visitors, page views, bounce rate, and other top-priority metrics all in one view.
 2.  Can we use "filters" or "refinements" or something instead of "dimensions"? If not, there's 1 typo "dimentions" which should be changed.
 3.  Really tiny, silly thing: Just because it rubs me the wrong way, can we please have the dummy data for bounce rate greatly reduced? ;-)

But also, as a point of process Patrick did a wireframe, with the metrics we'll be tracking during Phase 1. So a mockup of just those metrics would be great (there are a lot of extra metrics in this mockup: location, registration, articles…).

And finally, on the dashboard, in general, I was thinking there would be one high-level page that shows a snapshot, with the ability to drill down to the site analytics dash boards, the project.webplatform.org dashboards, editorial calendars, and so on. I'm no designer, but I drew up a sketch[1] and provided some initial thoughts on the metrics we'd want on this snapshot page.[2] Phase 1 would be Patrick's values, and we'd fill in other data points when we have the capability.

What do you think?

Thanks.

Julee
[1] http://project.webplatform.org/files/show/13
[2] http://project.webplatform.org/analytics/issues/15
----------------------------
julee@adobe.com
@adobejulee

From: Gabriela Viana <gabiviana@gabiviana.com<mailto:gabiviana@gabiviana.com>>
Date: Tuesday, August 20, 2013 9:19 PM
To: Patrick D'Souza <patrick.dsouza@gmail.com<mailto:patrick.dsouza@gmail.com>>
Cc: Doug Schepers <schepers@w3.org<mailto:schepers@w3.org>>, WebPlatform Public List <public-webplatform@w3.org<mailto:public-webplatform@w3.org>>
Subject: Re: Volunteering on the UX front
Resent-From: WebPlatform Public List <public-webplatform@w3.org<mailto:public-webplatform@w3.org>>
Resent-Date: Tuesday, August 20, 2013 9:20 PM

Hello All,

This is my first draft for the wireframes for Analytics project. I tried to follow what Patrick sent.

As you will see, I added are a couple of comments in the wireframes that I will elaborate more as soon I have some feedback for what is already suggested.

Also, I have a couple of questions, mainly about the Articles dimension and metrics. I will send them tomorrow.

I plan to start working on the WebPlatform page tomorrow.

Looking forward for your feedback. Please, contact me in case of any query.

Thanks,

Gabriela




On Wed, Aug 14, 2013 at 2:02 PM, Patrick D'Souza <patrick.dsouza@gmail.com<mailto:patrick.dsouza@gmail.com>> wrote:
Gabriela,

We definitely have the user behavior data in piwik. Once Renoir has Piwik upgraded and stabilized, the latest version of Piwik can give us a better idea of the  entry points, user navigation flow (as it has flow diagrams), bounce rate and  on page analytics telling us what a user is clicking on. I do believe these are good metrics to look down the road once we have some good volume of users on the site. But a first pass of the Analytics dashboard should look into the high level metrics showing the number of contributors /editors and readers. A second pass after beta could possibly look into some kind of segmentation.

Here are my thoughts on what an Analytics dashboard should have in the first two passes. Doug/ Julee do correct me if I'm missing something.

There are two segments to the Analytics Dashboard - Contributors and Readers.

1. Contributors/ Editors
- Number of edits for a given time period (day/week/month)
- Number of total registered users and active users.
- Number of articles that are in different stages of completion.
- Total number of articles on the site

2. Readers - people who come to read the content
- Number of pageviews
- Number of unique visitors on the site
- Traffic sources/ Referrers (search engine and social media)
- Top keywords
- Top articles being read

One of the key goals is to jump from 2k pageviews/day to 5k pageviews/day in a month from now when we move to beta. This does depend on the number of articles that have been marked as completed and ready to consume.

Thanks,
Patrick


On Wed, Aug 14, 2013 at 1:38 PM, Gabriela Viana <gabiviana@gabiviana.com<mailto:gabiviana@gabiviana.com>> wrote:
Hi Doug,

I took a look on the links. Thanks for sharing. I will try to come with a feedback soon.

I would like to know if there is any analytic report that describes the currently user's behaviour on the website, so it would be helpful to understand the user preferences and issues while using the website so far (any KPIs?).

I also would like to know if there are specifications or use cases that describe what are the expected goals for the user to achieve on the website and any strategy around it (e.g.increase the number of contributors, increase the number of new visitors, etc).

I read that one of the goals of WebPlatform is to make more evident that people can contribute to the project. Is that right?

Thanks,

Gabriela



On Wed, Aug 14, 2013 at 2:05 AM, Doug Schepers <schepers@w3.org<mailto:schepers@w3.org>> wrote:
Hi, Gabriela–

Great to have you on board! We always need someone with UX/UI skills.

I look forward to seeing your wireframes for the the dashboard and homepage. Don't hesitate to ask any questions you might have.

What information would be most useful for you to get started? Patrick D'Souza (About.com) provided a basic wireframe for the analytics dashboard, and Janet Swisher (Mozilla) wrote up some thoughts and a wireframe for the homepage [2][3], but you should use your skills freely to come up with effective designs.

Thanks for volunteering!


[1] http://lists.w3.org/Archives/Public/public-wpd-analytics/2013JulSep/0010.html
[2] http://www.w3.org/mid/518BD698.4010202@mozilla.com
[3] https://docs.google.com/spreadsheet/ccc?key=0Ao_fDuA-PPFydE9vbkR4UWpPRHNjaGFxcjA5WXd5SVE#gid=0

Regards-
-Doug


On 8/12/13 6:40 PM, Gabriela Viana wrote:
Hello list,

My name is Gabriela Viana, I am a full time Interaction designer and
would like to contribute to the webplatform docs project.

During a conversation that I had with Renoir, I have been suggested to
create a few wireframes for upcoming site features such as the homepage
and the Analytics dashboard.

I have been working as a web designer for ten years and now I am doing a
master in Industrial Engineering (Concentration in Software Ergonomics)
at the Polytechnique de Montreal.

Sometimes, my schedule can be a bit tight, but I still want to
contribute and will do so on a timely basis by providing wireframes and
suggestions from time to time.

Looking forward to hearing from you.

--
__________________________________________
Gabriela Viana
http://www.gabiviana.com
gabiviana@gabiviana.com<mailto:gabiviana@gabiviana.com> <mailto:gabiviana@gabiviana.com<mailto:gabiviana@gabiviana.com>>





--
__________________________________________
Gabriela Viana
http://www.gabiviana.com
gabiviana@gabiviana.com<mailto:gabiviana@gabiviana.com>




--
__________________________________________
Gabriela Viana
http://www.gabiviana.com
gabiviana@gabiviana.com<mailto:gabiviana@gabiviana.com>