Re: Volunteering on the UX front

Hi Julee,

Thanks for your comments! This is what I was looking for :) Your sketch
will be very useful.

I would like to know if there are "Personas" created for the WebPlatform
project that I could use when I am creating the Design Documentation. I
rather prefer to "tell the story" trough a Persona than only say something
like "The user can do that, or that". In this case, would be a Persona who
will use the Analytics Dashboard.

I will work on the updates and send new wireframes soon.

Thanks,

Gabriela


On Wed, Aug 21, 2013 at 3:08 PM, Julee Burdekin <jburdeki@adobe.com> wrote:

> Thanks, Gabriela! And impressive dashboard. Here are a few comments:
>
>    1. I like having the unique visitors, page views, bounce rate, and
>    other top-priority metrics all in one view.
>    2. Can we use "filters" or "refinements" or something instead of
>    "dimensions"? If not, there's 1 typo "dimentions" which should be changed.
>    3. Really tiny, silly thing: Just because it rubs me the wrong way,
>    can we please have the dummy data for bounce rate greatly reduced? ;-)
>
> But also, as a point of process Patrick did a wireframe, with the metrics
> we'll be tracking during Phase 1. So a mockup of just those metrics would
> be great (there are a lot of extra metrics in this mockup: location,
> registration, articles…).
>
> And finally, on the dashboard, in general, I was thinking there would be
> one high-level page that shows a snapshot, with the ability to drill down
> to the site analytics dash boards, the project.webplatform.orgdashboards, editorial calendars, and so on. I'm no designer, but I drew up
> a sketch[1] and provided some initial thoughts on the metrics we'd want on
> this snapshot page.[2] Phase 1 would be Patrick's values, and we'd fill in
> other data points when we have the capability.
>
> What do you think?
>
> Thanks.
>
> Julee
> [1] http://project.webplatform.org/files/show/13
> [2] http://project.webplatform.org/analytics/issues/15
> ----------------------------
> julee@adobe.com
> @adobejulee
>
> From: Gabriela Viana <gabiviana@gabiviana.com>
> Date: Tuesday, August 20, 2013 9:19 PM
> To: Patrick D'Souza <patrick.dsouza@gmail.com>
> Cc: Doug Schepers <schepers@w3.org>, WebPlatform Public List <
> public-webplatform@w3.org>
> Subject: Re: Volunteering on the UX front
> Resent-From: WebPlatform Public List <public-webplatform@w3.org>
> Resent-Date: Tuesday, August 20, 2013 9:20 PM
>
> Hello All,
>
> This is my first draft for the wireframes for Analytics project. I tried
> to follow what Patrick sent.
>
> As you will see, I added are a couple of comments in the wireframes that I
> will elaborate more as soon I have some feedback for what is already
> suggested.
>
> Also, I have a couple of questions, mainly about the Articles dimension
> and metrics. I will send them tomorrow.
>
> I plan to start working on the WebPlatform page tomorrow.
>
> Looking forward for your feedback. Please, contact me in case of any query.
>
> Thanks,
>
> Gabriela
>
>
>
>
> On Wed, Aug 14, 2013 at 2:02 PM, Patrick D'Souza <patrick.dsouza@gmail.com
> > wrote:
>
>> Gabriela,
>>
>> We definitely have the user behavior data in piwik. Once Renoir has Piwik
>> upgraded and stabilized, the latest version of Piwik can give us a better
>> idea of the  entry points, user navigation flow (as it has flow diagrams),
>> bounce rate and  on page analytics telling us what a user is clicking on. I
>> do believe these are good metrics to look down the road once we have some
>> good volume of users on the site. But a first pass of the Analytics
>> dashboard should look into the high level metrics showing the number of
>> contributors /editors and readers. A second pass after beta could possibly
>> look into some kind of segmentation.
>>
>> Here are my thoughts on what an Analytics dashboard should have in the
>> first two passes. Doug/ Julee do correct me if I'm missing something.
>>
>> There are two segments to the Analytics Dashboard - Contributors and
>> Readers.
>>
>> 1. Contributors/ Editors
>> - Number of edits for a given time period (day/week/month)
>> - Number of total registered users and active users.
>> - Number of articles that are in different stages of completion.
>> - Total number of articles on the site
>>
>> 2. Readers - people who come to read the content
>> - Number of pageviews
>> - Number of unique visitors on the site
>> - Traffic sources/ Referrers (search engine and social media)
>> - Top keywords
>> - Top articles being read
>>
>> One of the key goals is to jump from 2k pageviews/day to 5k pageviews/day
>> in a month from now when we move to beta. This does depend on the number of
>> articles that have been marked as completed and ready to consume.
>>
>> Thanks,
>> Patrick
>>
>>
>> On Wed, Aug 14, 2013 at 1:38 PM, Gabriela Viana <gabiviana@gabiviana.com>wrote:
>>
>>> Hi Doug,
>>>
>>> I took a look on the links. Thanks for sharing. I will try to come with
>>> a feedback soon.
>>>
>>> I would like to know if there is any analytic report that describes the
>>> currently user's behaviour on the website, so it would be helpful to
>>> understand the user preferences and issues while using the website so far
>>> (any KPIs?).
>>>
>>> I also would like to know if there are specifications or use cases that
>>> describe what are the expected goals for the user to achieve on the website
>>> and any strategy around it (e.g.increase the number of contributors,
>>> increase the number of new visitors, etc).
>>>
>>> I read that one of the goals of WebPlatform is to make more evident that
>>> people can contribute to the project. Is that right?
>>>
>>> Thanks,
>>>
>>> Gabriela
>>>
>>>
>>>
>>> On Wed, Aug 14, 2013 at 2:05 AM, Doug Schepers <schepers@w3.org> wrote:
>>>
>>>> Hi, Gabriela–
>>>>
>>>> Great to have you on board! We always need someone with UX/UI skills.
>>>>
>>>> I look forward to seeing your wireframes for the the dashboard and
>>>> homepage. Don't hesitate to ask any questions you might have.
>>>>
>>>> What information would be most useful for you to get started? Patrick
>>>> D'Souza (About.com) provided a basic wireframe for the analytics dashboard,
>>>> and Janet Swisher (Mozilla) wrote up some thoughts and a wireframe for the
>>>> homepage [2][3], but you should use your skills freely to come up with
>>>> effective designs.
>>>>
>>>> Thanks for volunteering!
>>>>
>>>>
>>>> [1] http://lists.w3.org/Archives/**Public/public-wpd-analytics/**
>>>> 2013JulSep/0010.html<http://lists.w3.org/Archives/Public/public-wpd-analytics/2013JulSep/0010.html>
>>>> [2] http://www.w3.org/mid/**518BD698.4010202@mozilla.com<http://www.w3.org/mid/518BD698.4010202@mozilla.com>
>>>> [3] https://docs.google.com/**spreadsheet/ccc?key=0Ao_fDuA-**
>>>> PPFydE9vbkR4UWpPRHNjaGFxcjA5WX**d5SVE#gid=0<https://docs.google.com/spreadsheet/ccc?key=0Ao_fDuA-PPFydE9vbkR4UWpPRHNjaGFxcjA5WXd5SVE#gid=0>
>>>>
>>>> Regards-
>>>> -Doug
>>>>
>>>>
>>>> On 8/12/13 6:40 PM, Gabriela Viana wrote:
>>>>
>>>>> Hello list,
>>>>>
>>>>> My name is Gabriela Viana, I am a full time Interaction designer and
>>>>> would like to contribute to the webplatform docs project.
>>>>>
>>>>> During a conversation that I had with Renoir, I have been suggested to
>>>>> create a few wireframes for upcoming site features such as the homepage
>>>>> and the Analytics dashboard.
>>>>>
>>>>> I have been working as a web designer for ten years and now I am doing
>>>>> a
>>>>> master in Industrial Engineering (Concentration in Software Ergonomics)
>>>>> at the Polytechnique de Montreal.
>>>>>
>>>>> Sometimes, my schedule can be a bit tight, but I still want to
>>>>> contribute and will do so on a timely basis by providing wireframes and
>>>>> suggestions from time to time.
>>>>>
>>>>> Looking forward to hearing from you.
>>>>>
>>>>> --
>>>>> ______________________________**____________
>>>>> Gabriela Viana
>>>>> http://www.gabiviana.com
>>>>> gabiviana@gabiviana.com <mailto:gabiviana@gabiviana.**com<gabiviana@gabiviana.com>
>>>>> >
>>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>> --
>>> __________________________________________
>>> Gabriela Viana
>>> http://www.gabiviana.com
>>> gabiviana@gabiviana.com
>>>
>>
>>
>
>
> --
> __________________________________________
> Gabriela Viana
> http://www.gabiviana.com
> gabiviana@gabiviana.com
>



-- 
__________________________________________
Gabriela Viana
http://www.gabiviana.com
gabiviana@gabiviana.com