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Is the accessibility of a 3rd party that represent me still my concern?

From: Druckman,Geri <GDruckman@mdanderson.org>
Date: Mon, 28 Mar 2016 20:20:51 +0000
To: wai-ig <w3c-wai-ig@w3.org>
Message-ID: <D31EFC34.1819B%gdruckman@mdanderson.org>
Hi all,

Here’s a dilema I have, and I seek your advice hoping any of you have had to deal with a similar situation before.
The institution I work for is in negotiations over a contract with a vendor that will supply us with a web based application solution.  This will NOT be hosted on our servers in any way, it is 100% on the vendors side, and our clients will receive an email with a link, directing them to the vendors site, where they will need to interact with said application.

At the moment to vendor claims not to be section 508 / WCAG compliant and is seeking an exemption in the contract.

My dilemma is, although we have nothing to do with the development or hosting of said application, we are still sending our clients over to that site to interact with it.  Is it still within my institutions responsibility to make sure that this vendor is accessible, or is this all on them?

Any information is greatly appreciated.

Geri Druckman

(cross post with WebAIM)
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Received on Monday, 28 March 2016 20:21:20 UTC

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