COGA-Voice] : About Processing Speed and Timeout

Issue 1:
Under Processing Speeds: it says:
"General: Systems that time out may not give users with disabilities that
affect processing speed sufficient time to interpret information and
formulate a response."

So it is unclear why this issue about sufficient time is also duplicated
under "2.9 Speech and Language Production: Responding to Voice and Speech
Recognition Systems" with the "Timeout" label.
Issue 2:
Consider  if this example is suitable for inclusion:
A user may need to switch applications to  obtain a Onetime Passcode (OTP)
or one's account number before inputting it in via the mobile phone's dial
pad. This might involve switching back and forth a couple of times to
gather the entire string of digits to be entered which takes time
especially for one with a disability. If the application cuts off the user
before the entire OTP or account number is entered, the user  may not be
able to complete the desired task. Some applications offer the option to
speak the OTP or account number which some users may find convenient.

The above are in reference to:
Cognitive Accessibility Research Modules - Voice Systems and Conversational
Interfaces
https://raw.githack.com/w3c/coga/FPWD-research-modules/research-modules/Conversational-Voice-Systems.html

Thanks,

Sailesh Panchang
Principal Accessibility Consultant

Email: sailesh.panchang@deque.com
Deque Systems Inc | - Accessibility for Good | www.deque.com

Received on Friday, 9 January 2026 19:26:11 UTC