Re: Rating System For Deaf Users

Thanks a lot.

I can not see full material. I will try another way.

We are going to run a usability test with a star review using a translator
to kick off the instructions.

Regards


On Thursday, May 13, 2021, Estel·la Oncins Noguer <Estella.Oncins@uab.cat>
wrote:

> Hello,
>
> Ideally the best option would be to use a sign language questionnaire.
>
> There is some recent research with reception studies pointing to this
> direction:
>
>    1. Design and development of sign language questionnaires based on
>    video and web interfaces
>    <https://www.cambridge.org/core/journals/ai-edam/article/abs/design-and-development-of-sign-language-questionnaires-based-on-video-and-web-interfaces/8DD305997333D63BC090099235650C54>
>
>
>    1. Toward a Sign Language-Friendly Questionnaire Design
>    <https://academic.oup.com/jdsde/article-abstract/24/4/333/5523870?redirectedFrom=fulltext>
>
> Best,
>
> Estel·la Oncins Noguer
> Post Doctoral Research Fellow TransMedia Catalonia
> Edifici MRA 126  - Campus UAB
> 08193 Bellaterra
> Barcelona
> T. +34 610 655 149
>
> orcid.org/0000-0002-0291-3036 <https://orcid.org/0000-0002-0291-3036>
> http://grupsderecerca.uab.cat/transmedia
> <http://grupsderecerca.uab.cat/transmedia/>
> <http://grupsderecerca.uab.cat/transmedia/>
>
> <http://grupsderecerca.uab.cat/transmedia/>
> <http://grupsderecerca.uab.cat/transmedia/>
>
> ------------------------------
> *De:* Rafael Xavier <rafaelxavier@gmail.com>
> *Enviat el:* dilluns, 10 de maig de 2021 22:40
> *Per a:* WAI-IG <w3c-wai-ig@w3.org>
> *Tema:* Rating System For Deaf Users
>
> Hi everyone.
>
> What is the best rating system or scale for a deaf or mute user after
> interacting with a service? Star scale? Number (1 to 5) scale? I have tried
> to find some info but it is not so clear for this kind of user neither it
> is fully accessible.
>
> We are setting up a video call with an interpreter inside a chat to help
> deaf and mute users and we want to measure the service after the call ends.
> Today we use emojis after he/she closes the chat but we know that this kind
> of scale could not be clear to deaf or mute users.
>
> Thanks a lot.
>
> Regards
>