- From: David Woolley <david@djwhome.demon.co.uk>
- Date: Sun, 16 Jul 2006 09:27:15 +0100 (BST)
- To: w3c-wai-ig@w3.org
> I've advised the company that we are not happy with the non-compliant > `coding, and they have agreed to a conference call to discuss the matter, The problem I think you will have is that the supplier will have spent so much on "upgrading" their web site to make it bad that they will either find it cheaper to give your money back or they will try to argue that it is you that is forcing the change and you should bear all their resulting costs. It sounds as though this is not a small detail that can be cheaply fixed but that you are challenging the whole basis of their design, which their designers will probably claim is "best" modern practice (although one can make a good claim that frames ceased to be that half a decade ago!) They will probably argue that the old design is poor because it is not modern. It's probably that neither their other customers nor their management and marketing people are aware of the implications of accessibility on web design, so they won't believe that they need to change.
Received on Sunday, 16 July 2006 08:44:32 UTC