- From: Robert Neff <robert.neff@uaccessit.com>
- Date: Thu, 21 Mar 2002 21:32:25 -0600
- To: "'WAI \(E-mail\)'" <w3c-wai-ig@w3.org>
- Message-ID: <000001c1d152$3951cc30$0000a398@uac1>
BE AWARE! I am absolutely frustrated with Windows XP and am going back to Windows 2000 Professional. I have had to rebuild several times and it is still not right. Good thing is, I am not alone! I have a Compaq notebook with XP and spoke to Compaq directly and have elevated the issues to the CEO's office. I have been told by level 2 support, they do not support any third party software even if it has the XP logo. The old versions of macromedia, frontpage, ftp and the list goes on will not work or are buggy and was told these packages are not to be loaded. This would include screen readers and any other HTML or developer tools. That means the current versions of visio, project, developer packages etc have to be purchased. Well even when I do not load these but still load XP certified software it still is buggy. In addition, compaq and XP are having major problems with the logitec mouse - especially the optical - and there is no warnings for the consumer. So buyer beware! Make sure you have plenty of bandwidth for the patches and be aware the XP and Compaq patches may not work properly. Lastly, I like the some of the functionality especially, the "restore" back to a point in time." I had to use it when I installed the CD Read Write application and it blew away my CD drives - gone! The restore works fine. Tech support said this is not uncommon. Also, I do not recommend upgrading from XP Home to XP Pro. It doesn't work right. If you need XP Pro, I recommend you buy it that way. There are some great features in Windows XP but XP and the notebook original equipment manufactures are not ready for prime time. Looks like another Windows ME debacle, but Compaq has to share the blame for releasing this too. So beware and check with the original equipment manufacturer tech support before purchase and get the response in writing. This will support your case with the credit card company when Compaq refuse to refund your money. So please certify with Compaq that it works with the accessibility software you need. This includes 508 compliance tools and Bobby. Is JAWS and WINeyes offering a XP certified product. If anyone is at CSUN, can you ask? Take care, rob P.S. My personal thought is Microsoft and third party vendors should provide free upgrades to XP for their software, but we know that will not happen. Unfortunately many people do not realize how much moving to XP really costs. Gone are the days of loading software and being productive!
Received on Thursday, 21 March 2002 22:40:36 UTC