Re: Visual indicators

On 29/04/2020 13:25, Alastair Campbell wrote:
> Therefore, if we don't include the 'initiate' of a process it is much clearer what is in scope.

It's cleaner in scope, for sure. But does it then not risk being 
potentially useless as an SC (in practical terms) if the controls to 
initiate a process are unclear/may be missed entirely by the target user 
group that we're trying to help here?

It's probably "better than nothing", and the tighter scope probably 
helps justify it for AA rather than as a more general SC applicable to 
*all* controls, no exceptions, at AAA. But still feels oddly 

Regarding process and step-by-step. It still leaves me wondering about 
things that have, essentially, just a single step. Say something like:

- trigger to open "checkout" (out of scope as that initiates the process)
- the checkout page itself is one big form with all info handled right 
there as a single page, no progressive disclosure/extra steps. one big 
submit/buy button
- confirmation page ("it's on its way...")

Does the final confirmation page count as a separate step (making this a 
sort of "step-by-step" with two steps)? It's probably academic, since it 
won't have any controls to go back, in this scenario. So the one single 
checkout page itself ... does that count as "the process" even though 
it's essentially a single step?

If yes, then similar scenarios could also be:

- user clicks a "delete" button in a list of entries (out of scope as it 
initiates the process)
- a modal appears asking for confirmation
- user confirms, and the system proceeds to delete the entry

Is this a process? Probably, based on this is.

But a similar scenario where I need two or more actions to achieve 

- i'm on a site's page, i want to email them. i click "Contact us" in 
the footer - one action
- on the "Contact us" page, I click on the "" email link - 
second action

Based on the definition of "process", arguably this is also one?

What I'm getting at, in essence, is that leaning on "process" as the 
definition here is very wooly to begin with - and these are the sorts of 
questions that developers will have to wrangle with when building sites 
/ the sorts of questions we'll likely argue for the next few years on 
list when it comes to audits.

Patrick H. Lauke | |
twitter: @patrick_h_lauke | skype: patrick_h_lauke

Received on Wednesday, 29 April 2020 13:37:56 UTC