Re: Bug mail (Was: [Bug 10479] add role=radiogroup to details element)

On Mon, 13 Sep 2010, Sam Ruby wrote:

> On 09/13/2010 03:07 AM, Philip JÀgenstedt wrote:
>> On Wed, 01 Sep 2010 08:24:39 +0200, Jonas Sicking <jonas@sicking.cc> wrote:
>> 
>>> On Tue, Aug 31, 2010 at 10:49 PM, Henri Sivonen <hsivonen@iki.fi> wrote:
>>>>> Would it be possible for the accessibility task force to track bugs
>>>>> using the status whiteboard instead of using a keyword.
>>>> 
>>>> Or, better yet, continue to use keywords but make the email path not
>>>> spam public-html for keyword changes. Or for any bug modifications
>>>> after the bug creation for that matter.
>>> 
>>> I always liked the fact that the group got email when the NE keyword
>>> was added.
>
> +1
>
> I want every member of this list to be aware of -- at a minimum -- the 
> subject of every non-editorial bug.  Ultimately, I expect the change control 
> as we move to LC and beyond to be that at some point the only changes made to 
> the document are in response to bugs reported.

I don't think you can force that on people. In the end people will just 
filter out, either by technology or by simple visual pattern recognition, 
mail they are not interested in. Bugzilla mail is particularly nice in 
this respect because it is easy to identify.

If you really want people to pay attention to the mail, I suggest trying 
to make the average information density way, way, higher with e.g. each bug 
getting exactly one mail to the the list with the full description (not 
just the title), and never, ever, sending mail for actions like people 
adding the "aria" keyword to bugs. If we can't do this, switching off the 
bugmail altogether will both make people happier and have no noticable 
effect on how well informed people are.