- From: Loretta Guarino Reid <lorettaguarino@google.com>
- Date: Thu, 17 May 2007 16:43:12 -0700
- To: "Roger Hudson" <rhudson@usability.com.au>
- Cc: public-comments-WCAG20@w3.org
Dear Roger Hudson , Thank you for your comments on the 2006 Last Call Working Draft of the Web Content Accessibility Guidelines 2.0 (WCAG 2.0 http://www.w3.org/TR/2006/WD-WCAG20-20060427/). We appreciate the interest that you have taken in these guidelines. We apologize for the delay in getting back to you. We received many constructive comments, and sometimes addressing one issue would cause us to revise wording covered by an earlier issue. We therefore waited until all comments had been addressed before responding to commenters. This message contains the comments you submitted and the resolutions to your comments. Each comment includes a link to the archived copy of your original comment on http://lists.w3.org/Archives/Public/public-comments-wcag20/, and may also include links to the relevant changes in the updated WCAG 2.0 Public Working Draft at http://www.w3.org/TR/2007/WD-WCAG20-20070517/. PLEASE REVIEW the decisions for the following comments and reply to us by 7 June at public-comments-WCAG20@w3.org to say whether you are satisfied with the decision taken. Note that this list is publicly archived. We also welcome your comments on the rest of the updated WCAG 2.0 Public Working Draft by 29 June 2007. We have revised the guidelines and the accompanying documents substantially. A detailed summary of issues, revisions, and rationales for changes is at http://www.w3.org/WAI/GL/2007/05/change-summary.html . Please see http://www.w3.org/WAI/ for more information about the current review. Thank you, Loretta Guarino Reid, WCAG WG Co-Chair Gregg Vanderheiden, WCAG WG Co-Chair Michael Cooper, WCAG WG Staff Contact On behalf of the WCAG Working Group ---------------------------------------------------------- Comment 1: Source: http://www.w3.org/mid/20060514003512.9B70F66368@dolph.w3.org (Issue ID: LC-470) Item Number: Make text content readable and understandable. Part of Item: Comment Type: TE Comment (Including rationale for any proposed change): Guideline 3.1 is concerned with the need to make text readable and understandable. In general WCAG 2.0 contains very few provisions for improving the accessibility of web content for people with cognitive disabilities or learning difficulties. There is the level 3 SC 3.1.5, which is concerned with the reading level of text, however it is a fallacy to assume all cognitive disabilities somehow relate to a persons ability to read. WCAG 1.0 contained the Priority 1 Checkpoint 14.1 (Use the Clearest and simplest language appropriate for a site's content). It also contained the Priority 2 Checkpoint 12.3 (Divide large blocks of information into more manageable groups where natural and appropriate). Combined these two checkpoints communicated the desirability of preparing content that could be accessed by people with a range of cognitive and intellectual abilities and suggestions for how this could be achieved. Unfortunately, WCAG 2.0 does not appear to contain a similar commitment or guidance to these issues. Proposed Change: Guideline 3.1 should contain two new Level 2 success criteria, which read: 1. "When web units contain text, the clearest and simplest language appropriate for the users of the content is used and large blocks of information are presented using appropriate headings and subheading." 2. "When forms are presented, the controls in similar areas of a form should be grouped together and appropriately identified." ---------------------------- Response from Working Group: ---------------------------- The working group was unable to come up with a testable equivalent of WCAG1 14.1. However, we have added an advisory technique to guideline 3.1 and SC 3.1.5 that reads, "Using the clearest and simplest language appropriate for the content." We have also added a new Success Criterion to GL 3.1, "Pages are organized into sub-sections with titles", to address some of the properties covered by Checkpoint 12.3. We have added language to the Introduction to highlight the fact that WCAG 2 only addresses some of the needs of people with cognitive, learning, and language disabilities, and calls out the need for more research in this area. WAI is exploring ways in which to support and encourage work in this important area. We have added some best practices for cognitive, learning, and language disabilities as advisory techniques. We have not been able to propose many additional success criteria that meet WCAG's testability requirements. ---------------------------------------------------------- Comment 2: Source: http://www.w3.org/mid/20060514003246.859D166368@dolph.w3.org (Issue ID: LC-472) Item Number: Success Criterion 4.1.1 Part of Item: Comment Type: TE Comment (Including rationale for any proposed change): The "Understanding WCAG 2.0" comments relating to SC 4.1.1 indicate poorly coded content may not be correctly rendered by assistive technologies. This accurate comment was presumably one of the guiding principles behind the WCAG 1.0 Checkpoint 3.2, "Create documents that validate to published formal grammars." Although there is a view WCAG 2.0 needs to be technologically neutral, I believe we should be mindful of the fact that most web pages today use (x)html and this is likely to continue to be the case for the foreseeable future. Over the years a suite of recognised standards (html, css, mathml, etc) have emerged. Many assistive technologies (and other devices) use these standards, and associated document type declarations, and an increasing number of developers know that it is desirable to produce code that complies with them. It seems to me, the weasel words used in SC 4.1.1 are a tortured and misguided attempt to avoid saying websites should use valid code. Why? Surely, the W3C is one organization that should be wholeheartedly committed to the notion of promoting clearly defined standards. Instead, we seem to have abandoned the guideline that required the use of valid code in favour of, what? I was interested to notice that the "Understanding WCAG 2.0" Techniques for this SC contain three techniques, but details are only provided for the one that relates to "Validating web units". The last suggested technique is, "Fully conforming to specification". No details at all appear to be provided about what these specifications are, or who will determine them. Proposed Change: I believe SC 4.1.1 should remain a level 1 SC but should be rewritten to read, "Web Units or authored components validate to formal grammars published by the W3C." ---------------------------- Response from Working Group: ---------------------------- We have modified the success criterion to clarify that content can be parsed successfully using the rules of the specification for the technology in use. The working group looked at this topic carefully over an extended period of time and concluded that requiring strict adherence to all aspects of specifications does not necessarily result in an increase in accessibility. For example, it is possible to create invalid pages that present no accessibility barriers. It is also possible in certain situations to enhance accessibility through the use of markup that is not part of the specification. The working group must work within its charter and only include things that directly affected accessibility. Some aspects of "use technologies according to specification" and validity do relate to accessibility. However, others do not. So requiring validity would take us beyond our charter. We do recommend it though and it is our #1 technique listed for conforming to SC 4.1.1. ---------------------------------------------------------- Comment 3: Source: http://www.w3.org/mid/20060514003018.1F43766368@dolph.w3.org (Issue ID: LC-473) Item Number: Success Criterion 2.4.4 Part of Item: Comment Type: GE Comment (Including rationale for any proposed change): Although the wording of SC 2.4.4 is convoluted, it is presumably a replacement for WCAG 1.0, Checkpoint 13.1 "Clearly identify the target of each link [Priority 2]". However 13.1 also required the link text to meaningful enough to make sense when read out of context, either on their own or as a sequence of links, and this does not appear to be the case with SC 2.4.4. In my experience, many screen reader users extensively use the screen-reader facility that enables them to obtain a list of links on a page. This is often the preferred technique when looking for information on a site or undertaking a task, and in virtually all situations it is only effective when the link text indicates the link destination. While I believe it is possible with some screen readers to select an option that provides context from the surrounding text I have never seen this done. However, many times I have seen screen reader users become frustrated with links that contain only the words "more", "next" or "click here". I believe it is very important for link text to provide a clear indication of the link destination. Also, the link text should make sense without the need to rely on surrounding contextual information or a title attribute within the link element. Proposed Change: I believe 2.4.4 should remain a level 2 SC, but should be rewritten to read, "The target or destination of each link should be clearly indicated by the link text." ---------------------------- Response from Working Group: ---------------------------- WCAG 1.0, Checkpoint 13.1 is the equivalent of SC 2.4.8, since SC 2.4.4 permits the use of programmatically determined context. SC 2.4.8 is at level AAA because of the potential usability problems introduced by requiring that the link text alone be sufficient. For instance, in a table of links, repeating the table header information in each cell makes the table much more difficult to use. The basic requirement that assistive technology be able to determine the purpose of the link is covered by SC 2.4.4. This success criterion has been moved to level A. ---------------------------------------------------------- Comment 4: Source: http://www.w3.org/mid/20060514002813.03B0766368@dolph.w3.org (Issue ID: LC-474) Item Number: Success Criterion 1.4.3 Part of Item: Comment Type: TE Comment (Including rationale for any proposed change): The spread of the requirement to have sufficient difference between foreground and background colours over two Success Criterion is an effective way of recognising the fact that the higher the contrast ratio the more likely the information will be accessible to a greater number of people with impaired colour vision. However, I believe both the SC relating to this issue should be increased. Proposed Change: Make SC 1.4.3 a Level 2 Success Criteria ---------------------------- Response from Working Group: ---------------------------- The working group discussed this topic for a long time and after much discussion decided that SC 1.4.3 (formerly 1.4.1) should be at level AA and SC 1.4.5 (formerly 1.4.3) should be at level AAA. It was felt that all of the information in the text would already be available through the alternate texts (short alternate text and long description) if needed and that restricting text contrast for the default presentaion to this extent was more restrictive than desired for a level A success criterion. ---------------------------------------------------------- Comment 5: Source: http://www.w3.org/mid/20060514002713.3AC8F66368@dolph.w3.org (Issue ID: LC-475) Item Number: Success Criterion 1.4.1 Part of Item: Comment Type: TE Comment (Including rationale for any proposed change): Many people have difficulties differentiating between the foreground (text) and background colours used on websites. Also, as people get older their ability to perceive colours and differentiate between colours seems to diminish. I believe that this is a significant accessibility issue and so should be required if a site is to achieve a minimum level of accessibility. Proposed Change: Make 1.4.1 a Level 1 Success Criteria ---------------------------- Response from Working Group: ---------------------------- The working group discussed this topic for a long time and after much discussion decided that SC 1.4.3 (formerly 1.4.1) should be at level AA and SC 1.4.4 (formerly 1.4.3) should be at level AAA. It was felt that all of the information in the text would already be available through the alternate texts (short alternate text and long description) if needed and that restricting text contrast for the default presentation to this extent was more restrictive than desired for a level A success criterion. ---------------------------------------------------------- Comment 6: Source: http://www.w3.org/mid/20060514002602.3B8DE66368@dolph.w3.org (Issue ID: LC-476) Item Number: Success Criterion 1.3.1 Part of Item: Comment Type: TE Comment (Including rationale for any proposed change): It appears that SC 1.3.1 encompasses many separate guidelines that were specified in WCAG 1.0, including the requirement to associate data table cells with the appropriate row and column headings and requirements relating to the labelling and grouping of form controls. I presume part of the reason for combining such a diverse range of accessibility needs in single success criteria is the desire to have criteria that are "technology-independent". In my experience, a lage proportion of the problems assistive technology users now experience when using web sites result from the sites failing comply with the WCAG 1.0 guidelines that are now nominally covered by SC 1.3.1. Nearly all web content is currently presented using (x)html and this is likely to continue to be the case for the foreseeable future. However WCAG 2.0, which is the normative document, provides web developers with no practical guidance or clues in how to avoid these problems. The link "How to meet 1.3.1" leads to information in the "Understanding WCAG 2.0" document, which describes techniques for addressing the criterion. The "Understanding" document contains links to eleven HTML techniques, which are presented in yet another document, "Techniques for WCAG 2.0". Frankly, I don't imagine many developers when faced with the prospect of preparing a data table will bother to troll through three documents in order to see why it is important to associate data cells with row and column headers in a non-visual way. On a related point, why don’t the "Understanding WCAG 2.0" HTML Techniques include the need to use TH for tables with single levels of row and column headers? I am concerned that the failure to provide guidance in relation to crucial html issues in the WCAG 2.0 document will lead to a decline in awareness on the part of developers regarding their importance and this will contribute to a fall in the overall accessibility of websites and the web as a whole. I believe the Working Group should get over their hang up with developing some sort of technology neutral standard and recognise that the way to bring the greatest accessibility gains to the greatest proportion of web users is by providing practical advice in how to improve the accessibility of (x)html sites. Proposed Change: In my view, WCAG 2.0 Guideline 1.3 should include success criteria for the specific issues that are addressed in the following WCAG 1.0 Checkpoints: 3.1, 3.5, 3.6, 5.1, 5.2, 5.5 and 12.4. Since this is unlikely to happen, I would like to urge the Working Group to consider providing HTML example for each of the issues covered by the checkpoints above in the core WCAG 2.0 document so that SC 1.3.1 is able to provide the majority of web developers with a clear indication of how to meet this criterion. ---------------------------- Response from Working Group: ---------------------------- If the normative guidelines include the HTML-specific success criteria, then tables, forms, headings, etc. could only conform to WCAG 2.0 if they are implemented in HTML. Tables, forms, headings, etc. implemented in any other technology, such as PDF, could not conform to WCAG 2.0. It is expected that many HTML developers will simply go directly to the HTML Techniques instead of starting with the guidelines document. With regard to your specific recommendations on addressing WCAG 1.0 checkpoints 3.5, 3.6, 5.1, 5.2, 5.5 and 12.4, these checkpoints are addressed in the following WCAG 2.0 techniques: - 3.5; H42: Using h1-h6 to identify headings http://www.w3.org/TR/2006/WD-WCAG20-TECHS-20060427/Overview.html#H42 - 3.6; H48: Using ol, ul and dl for lists http://www.w3.org/TR/2006/WD-WCAG20-TECHS-20060427/Overview.html#H48 - 5.1; H51: Using table markup to present tabular informationhttp://www.w3.org/TR/2006/WD-WCAG20-TECHS-20060427/Overview.html#H51 5.2; H43: Using id and headers attributes to associate data cells with header cells in data tables http://www.w3.org/TR/2006/WD-WCAG20-TECHS-20060427/Overview.html#H43 AND H63: Using the scope attribute to associate header cells and data cells in data tables http://www.w3.org/TR/2006/WD-WCAG20-TECHS-20060427/Overview.html#H63 - 5.5; H73: Using the summary attribute of the table element to give an overview of data tables http://www.w3.org/TR/2006/WD-WCAG20-TECHS-20060427/Overview.html#H73 - 12.4; H44: Using label elements to associate text labels with form controls http://www.w3.org/TR/2006/WD-WCAG20-TECHS-20060427/Overview.html#H44 With regard to the comment about why the Understanding WCAG 2.0 HTML Techniques don't include the need to use TH for tables with single levels of row and column headers, this requirement is covered in technique H51: Using table markup to present tabular information http://www.w3.org/TR/2006/WD-WCAG20-TECHS-20060427/Overview.html#H51 ---------------------------------------------------------- Comment 7: Source: http://www.w3.org/mid/20060511042111.96C5766368@dolph.w3.org (Issue ID: LC-526) Item Number: (none selected) Part of Item: Comment Type: ED Comment (Including rationale for any proposed change): Currently the introduction identifies cognitive limitations as one of the disabilities that WCAG 2 addresses. Unlike WCAG 1.0, WCAG 2 gives only scant recognition to the needs of people with disabilities. Proposed Change: Either improve WCAG 2.0 or remove the suggestion that the needs of people with cognitive limitations (or difficulties) will be met. ---------------------------- Response from Working Group: ---------------------------- We have added language to the Introduction, the Conformance section, and the Quick Reference to highlight the fact that WCAG 2 only addresses some of the needs of people with cognitive, learning, and language disabilities, and to call out the need for more research in this area. WAI is exploring ways in which to support and encourage work in this important area. We have added some best practices for cognitive, learning, and language disabilities as advisory techniques, and we have proposed 3 new success criteria in this area. ---------------------------------------------------------- Comment 8: Source: http://www.w3.org/mid/20060511042214.EB6E966368@dolph.w3.org (Issue ID: LC-527) Item Number: (none selected) Part of Item: Comment Type: ED Comment (Including rationale for any proposed change): The language used in the Last Call version of WCAG 2 is considerably more readable and understandable than that used in the previous draft. However, the desire for technological neutrality means that WCAG 2 provides very little practical guidance in how to improve the accessibility of websites. The supporting documents do contain specific examples and techniques, but in reality most site developers are very busy and not particularly interested in accessibility and so there is little chance of them searching out this information. For example, I wonder how many people are likely to realise the need to use header elements appropriately is covered by 1.3.1, "Information and relationships conveyed through presentation can be programmatically determined, and notification of changes to these is available to user agents, including assistive technologies." Proposed Change: Since at this time most people use HTML, it would be useful to include specific HTML-related example of how to implement the guidelines in the core document. With reference to the example above, include the following (which is out of WCAG 1) “User header elements to convey document structure. For example, in HTML, use H2 to indicate a subsection of H1. ---------------------------- Response from Working Group: ---------------------------- In an effort to make it clear what is normative and what is informative, we have kept all examples out of the guidelines themselves. We expect many texts to be developed that would do a better job of teaching the guidelines. We have had to focus our efforts on creating a clean and concise version of the guidelines. We have tried to put links to "how to meet" next to each guideline to make it easier without putting all the informative information directly into the guidelines. We'd also like to bring your attention to the draft "WCAG 2.0 Quick Reference" document. The WCAG 2.0 Quick Reference is a summary of all WCAG 2.0 requirements (success criteria) and techniques sufficient to meet them. http://www.w3.org/WAI/WCAG20/quickref/ ---------------------------------------------------------- Comment 9: Source: http://www.w3.org/mid/20060511042318.D27C866368@dolph.w3.org (Issue ID: LC-528) Item Number: Important New Terms Used in WCAG 2.0 Part of Item: Comment Type: TE Comment (Including rationale for any proposed change): The number of guidelines that use the term "programmatically determined" concerns me. At best the glossary definition of "programmatically determined" is perfunctory and the term looks to me like an example of "weasel words". A simple change to the meaning of "programmatically determined" could have a profound impact on the meaning of some important guidelines. How and who will be responsible for redefining words? Proposed Change: Avoid wherever possible the use of specialist terms that have the potential to qualify or distort the meaning of guidelines. Provide a clear, unambiguous and understandable definition for all specialist terms. ---------------------------- Response from Working Group: ---------------------------- Terms like "programmatically determined" are defined in the glossary, which is normative. The definitions cannot be changed without submitting updated drafts to W3C process, which requires review by the WCAG WG, the general public and the W3C. Much effort was put into the definition of programmatically determined. We have examined it again and tried to make it easier to understand by adding some examples to the definition. The current definition, at http://www.w3.org/TR/2007/WD-WCAG20-20070517/#programmaticallydetermineddef , is : programmatically determined determined by software from author-supplied data provided in a way that different user agents, including assistive technologies, can extract and present this information to users in different modalities Example: Determined in a mark-up language from elements and attributes that are accessed directly by commonly available assistive technology. Example: Determined from technology-specific data structures in a non-mark-up language and exposed to assistive technology via an accessibility API that is supported by commonly available assitive technology. ---------------------------------------------------------- Comment 10: Source: http://www.w3.org/mid/20060511042657.D3AED66368@dolph.w3.org (Issue ID: LC-529) Item Number: Conformance levels and the baseline Part of Item: Comment Type: GE Comment (Including rationale for any proposed change): I feel the proposed system of Success Criteria is potentially confusing and misleading. The document states the proposed grouping of success criteria differs in important ways to the approach taken with WCAG 1.0 since in WCAG 1.0 each checkpoint was assigned a "priority" according to its impact on accessibility. While I had some concerns of the allocation of specific levels of priority to checkpoints in WCAG 1.0, I felt the overall priority approach was effective since it was easy to understand and provided clear guidance to website owners and developers To me the use of phrases like "achieve a minimum level of accessibility" for Level 1 SC and "achieve an enhanced level of accessibility" for Level 2 SC do in effect communicate levels of impact on accessibility. As such they do not seem to be much different to the old "priority" approach. In practice, web developers and regulatory organizations used the WCAG 1.0 Priority levels as a measure for determining levels of accessibility, and they are likely to continue to do so with WCAG 2.0. On a related point, the Note, "For each success criterion, ..." is clumsily written. I am not sure what this note is intended to communicate, but I presume it is not supposed to suggest the Working Group will be the body that will determine whether a success criterion has been met. Also, if it is possible to meet a success criterion without passing the tests for all the suggested techniques, or for that matter any of the suggested techniques, then surely some people will wonder why they should consider the suggested techniques at all. Proposed Change: Following the principle of "when it is not broke don't fix it", I suggest the Working Group consider retaining the "priority" approach, while of course making any necessary adjustments to the priority levels of some criteria. The note referred to earlier should be either re-written or removed. ---------------------------- Response from Working Group: ---------------------------- Regarding your first point: The Levels in WCAG 2.0 differ from WCAG 1.0 as described. They were changed because it was determined that the description of the "priority levels" in WCAG 1.0 were inaccurate - so we could not use them in WCAG 2.0. The levels in WCAG 2.0 can however be seen as a type of priority or importance rating - and we expect that people will use them in that manner. Regarding the note: The WCAG Working Group does decide what it feels are sufficient techniques for meeting the success criterion. We do not assert that they are necessarily the only techniques - and hence we state that explicitly. Thus authors are not required to use only these techniques. They are useful to authors however, in that authors can be more sure that the techniques do meet the success criteria and they have an easier time justifying this to any third parties. ---------------------------------------------------------- Comment 11: Source: http://www.w3.org/mid/20060511043058.23EE666368@dolph.w3.org (Issue ID: LC-530) Item Number: Technology assumptions and the Part of Item: Comment Type: GE Comment (Including rationale for any proposed change): The introduction of the “baseline†could result in some web content providers believing that it is acceptable to provide content that will be inaccessible to some people with disabilities. It appears that under WCAG 2.0, a site developer or some higher authority (eg Government regulator) can set a baseline using W3C and non-W3C technologies so long as there are “assumed†accessible user agents that support them. WCAG 2.0 allows develops to "assume" a technology will be supported and provides no guidance on what this assumption should be based on. In addition, there is no definition of what constitutes an "accessible user agent". Are the early versions of PDF and Flash plug-ins accessible user agents? Or, only more recent versions? And, who decides whether a current or future user agent is accessible or not? The guidelines provide examples of assistive technologies, but there appears to be no requirement for a nominated baseline technology to be supported by a significant proportion of assistive technologies that are in current use. With WCAG 2.0 it appears that it will be up to the person with a disability to obtain (purchase) the technology, which the site proprietor deems appropriate, in order to access a site, rather than the responsibility of the site proprietor to ensure their content is accessible to users of a wide range of assistive technologies. Such a requirement is unreasonable, especially given the high unemployment rate among people with disabilities, and it is also not in accord with "beneficial" approaches to disability such as those adopted in disability discrimination legislation. Such approaches recognise that everyone has a responsibility to make society more universally accessible. Finally, I am concerned the introduction of the proposed "baseline" concept will place a greater burden on organizations who are responsible for promoting and ensuring best practice in the area of website accessibility, in many different countries. Proposed Change: In my view the whole baseline concept needs to be revisited. However, since this is unlikely I would like to suggest the Working Group considers the following. 1. Avoid the use of the words "assume" and "assumed". If they are used, provide a clear indication of what can and cannot be assumed. 2. Define what is meant by an accessible user agent (as distinct from a user agent). 3. Include a requirement for all technologies used on a site to be supported by a wide range of assistive devices that are at least one generation older than the version in current release. (Clearly there will be a need to indicate what is a "wide range" and the number is likely to be different for different technologies - eg for screen readers perhaps it might be four programs whereas for magnifiers it might just be two.) ---------------------------- Response from Working Group: ---------------------------- The conformance section of WCAG2 has been completely rewritten. The term "baseline" has been replaced by "accessibility-supported Web technologies". The issue of what it means to be an accessibility-supported Web technology is addressed in the section " Accessibility Support of Web Technologies", at http://www.w3.org/TR/2007/WD-WCAG20-20070517/#accessibility-support . ---------------------------------------------------------- Comment 12: Source: http://www.w3.org/mid/20060520063503.753F166368@dolph.w3.org (Issue ID: LC-562) Part of Item: Comment Type: GE Comment (including rationale for proposed change): Guideline 2.4 is concerned with providing mechanisms to help users find content, orientate themselves within it and navigate through it. Nearly all text-based information on the web is currently presented using (x)html, and WCAG 1.0 required the appropriate use of header elements to convey the structure of these documents. That is, the H1 header element should be used for the main heading of the page. Subsequent headers (H2, H3 etc) should be used to identify and present different sections and sub-sections of content on the page. Many users of assistive technologies rely on appropriate header elements to skim through information and easily locate the different sections of a page. The Last Call draft puts the requirement to use headers appropriately under SC 1.3.1. I am concerned that if there is no specific SC relating to this issue, we will increasingly see a range of different CSS classes being used to identify (and control the presentation of) headings or heaven forbid, a return to the font element. Such a situation will greatly compromise the ability of screen reader users to find content and navigate through documents. Proposed Change: Given the importance of well-structured headers for screen reader users, I believe Guideline 2.4 should contain an additional Level 1 Success Criteria that reads, "Each heading and subheading is presented using appropriate header elements that reflect the structure of the document and can be reliably interpreted by users agents including assistive technologies." ---------------------------- Response from Working Group: ---------------------------- Appropriate use of headers is covered under SC 1.3.1. In particular, "Failure of SC 1.3.1 and 1.3.4 due to using CSS to create variations in presentation of text that conveys information without also using the appropriate markup or text" prohibit CSS classes or font usage without appropriate heading markup. However, because of the importance of headings to navigation, we have added discussion to How To Meet 2.4, drawing attention to SC 1.3.1 and the role of headings in navigation. ---------------------------------------------------------- Comment 13: Source: http://www.w3.org/mid/20060520063621.C870766368@dolph.w3.org (Issue ID: LC-563) Part of Item: Comment Type: TE Comment (including rationale for proposed change): Guideline 2.4 is concerned with providing mechanisms to help users find content and orientate themselves and navigate through it. However, I am concerned that there does not appear to be a success criteria relating to the need to title frames whereas WCAG 1.0 had a Priority 1 issue relating to this. Although the use of frames has diminished and modern screen readers are much better at handling frames, a significant number of sites still contain frames. Many people, who depend on screen readers, continue to use older version of their technologies, often for financial reasons, and have problems orientating themselves in framed sites and navigating through these sites. Proposed Change: I suggest Guideline 2.4 should contain a new Level 2 Success Criteria that reads, \"When a web unit contains frame elements, each frame has an appropriate title to facilitate frame identification and navigation.\" ---------------------------- Response from Working Group: ---------------------------- We have included a sufficient technique about providing titles for frames to Success Criterion 4.1.2 titled "Using the title attribute of the frame element." ---------------------------------------------------------- Comment 14: Source: http://www.w3.org/mid/20060520063728.5698766368@dolph.w3.org (Issue ID: LC-564) Part of Item: Comment Type: TE Comment (including rationale for proposed change): Guideline 1.4 is concerned with making it easy to distinguish foreground information from the background. Many people with impaired vision, including a significant proportion of the older population, often find it hard to read the default text size. The use of absolute values for font sizes can make it very difficult for people with impaired vision to increase the size of the text on the screen. Sometime these people have the knowledge and opportunity to change the default computer settings but this is often not the case. Proposed Change: I suggest Guideline 1.4 should contain a new level 2 Success Criteria that requires the use of relative rather than absolute values to control the size of all text including headings. ---------------------------- Response from Working Group: ---------------------------- Although resizing is primarily a user agent function, we have added new success criteria to address the author's responsibility for supporting text resizing: Level AA: Visually rendered text can be resized without assistive technology up to 200 percent and down to 50 percent without loss of content or functionality. Level AAA: Visually rendered text can be resized without assistive technology up to 200 percent and down to 50 percent without loss of content or functionality and in a way that does not require the user to scroll horizontally. ---------------------------------------------------------- Comment 15: Source: http://www.w3.org/mid/20060520063904.DF86A66368@dolph.w3.org (Issue ID: LC-565) Part of Item: Comment Type: TE Comment (including rationale for proposed change): Guideline 4.1 is concerned with ensuring compatibility with current and future user agents including assistive technologies. However, within WCAG 2.0 there does not appear to be any requirement to avoid the use of deprecated W3C technologies. Also there is no explicit indication that layout tables should not use structural markup for the purpose of visual formatting. It appears that many of the issues relating to the use of tables are intended to be covered by SC 1.3.1, however the HTML techniques relating to this SC in the \"Understanding WCAG 2.0\" document make no reference to the inappropriate use of table markup. Proposed Change: I suggest Guideline 4.1 contain a Level 1 Success Criteria which reads, \"When a table is used for layout, it does not use structural markup for the purpose of visual formatting.\" I suggest Guideline 4.1 contain a Level 2 Success Criteria which reads, \"Deprecated features of W3C technologies are not used.\" ---------------------------- Response from Working Group: ---------------------------- The Working Group agrees that misuse of layout tables should be a failure. However 1.3.1 is the proper place for this and this is covered by two HTML failures under 1.3.1 titled "Failure of SC 1.3.1 due to using th elements, caption elements, or non-empty summary attributes in layout tables" and "Failure of SC 1.3.1 due to using structural markup in a way that does not represent relationships in the content". RE Deprecated W3C technologies: [The Working Group assumes this refers to deprecated features rather than deprecated technologies.] Not all deprecated features are accessibility issues or problems for assistive technologies. A blanket prohibition is therefore not felt to be appropriate. If we receive information about any such issues that we don't already know about, we will create failure techniques for them." ---------------------------------------------------------- Comment 16: Source: http://www.w3.org/mid/20060520064123.761C766368@dolph.w3.org (Issue ID: LC-566) Part of Item: Comment Type: GE Comment (including rationale for proposed change): Guideline 4.2 relates to the need to ensure content is accessible or provide an accessible alternative. I am concerned that overall, WCAG 2.0 does not sufficiently recognise the needs of people with cognitive disabilities or limitations and this guideline in particular does not appear to specifically address these needs. In my country (and I imagine in most others) people with cognitive disabilities and learning disorders represent the largest proportion of the population with disabilities. In its current state, WCAG 2.0 could leave a site developer, who is keen to improve the accessibility of a site for people with cognitive disabilities, with the incorrect impression that all they need to do is ensure the content is at an appropriate reading level. WCAG 2.0 should not avoid addressing the needs of people with cognitive disabilities with the vague excuse that it is not immediately possible because today\'s technologies and user agents do not adequately support content negotiation. Proposed Change: I strongly urge the Working Group to provide more comprehensive guidance in how to improve the accessibility of web sites for people with cognitive disabilities and learning disorders in WCAG 2.0. I suggest Guideline 4.2 (and the associated documents) should specify different ways of improving the accessibility of content for people with cognitive disabilities and learning disorders. Also, the Guideline should clearly indicate appropriate ways of providing accessible alternative content. ---------------------------- Response from Working Group: ---------------------------- The former Guideline 4.2 (which has been incorporated into the Conformance section) permits multiple versions of content, so that specialized presentations for people with cognitive, learning, and language disabilities can be provided. We have added language to the Introduction, the Conformance section, and the Quick Reference to highlight the fact that WCAG 2 only addresses some of the needs of people with cognitive, learning, and language disabilities, and to call out the need for more research in this area. WAI is exploring ways in which to support and encourage work in this important area. We have added some best practices for cognitive, learning, and language disabilities as advisory techniques, and we have proposed 3 new success criteria in this area. ---------------------------------------------------------- Comment 17: Source: http://www.w3.org/mid/20060520064335.1D93366368@dolph.w3.org (Issue ID: LC-567) Part of Item: Comment Type: TE Comment (including rationale for proposed change): Success Criteria 2.4.1 is a Level 1 criteria concerned with provide mechanisms that will allow users to by pass blocks of content that are repeated on different web pages, eg navigation menus. The HTML techniques relating to this SC in the Understanding WCAG 2.0 document include the use of skip links, but there does not appear to be a requirement to make the skip links visible. Skip links allow the user to bypass sections of the page. However, skip links that are not visible offer no benefit to sighted users of the web who rely on switching devices. A user who is dependent on a switching device, such as a pressure switch in a headrest or a \'suck –puff\' straw, often has to physically activate the device many times as they tab though many navigation links on their way to the page content. The inclusion of a visible \"skip to content\" link at the top of the page would allow them to jump directly to the content. Proposed Change: I suggest the Working Group explicitly require skip links to be present and to be visible. ---------------------------- Response from Working Group: ---------------------------- This issue has been discussed by the working group many times. Providing skip links that are visible is one instance that satisfies SC 2.4.1 (A mechanism is available to bypass blocks of content that are repeated on multiple web pages), but is not required. Providing visible skip navigation links was considered a difficult requirement for all content at Level A because of the potential for visual clutter making content harder to understand. However, the Working Group recognizes the importance of visible skip navigation for switch users, those using techniques that generate keyboard strokes slowly and others, and have changed the Example 2 in G1 to reflect this. A note has been added which says "NOTE: When possible, a visible link is preferred over a hidden link. Visible links are necessary for those navigating with a keyboard including switch users, those using techniques that generate keyboard strokes slowly, screen magnification software users, screen reader users working with sighted collegues, keyboard only users and those navigating using voice recognition software." ---------------------------------------------------------- Comment 18: Source: http://www.w3.org/mid/20060520064521.0DD9866368@dolph.w3.org (Issue ID: LC-568) Part of Item: Comment Type: TE Comment (including rationale for proposed change): Guideline 2.5 states, \"Help users avoid mistakes and make it easy to correct mistakes that do occur.\" The Level 1 and Level 2 Success Criteria for this Guideline all appear to be concerned helping people recover from mistakes. The only SC that relates to avoiding mistakes in the first place is a Level 3 criterion. Proposed Change: I suggest the Working Group consider including more information on how mistakes can be avoided. At the least, Success Criteria 2.5.4 should be a Level 2 criterion. ---------------------------- Response from Working Group: ---------------------------- We have created a Level AA success criterion intended to help users avoid errors: "Labels or instructions are provided when content requires user input". ---------------------------------------------------------- Comment 19: Source: http://www.w3.org/mid/20060520064731.BE55E66368@dolph.w3.org (Issue ID: LC-569) Part of Item: Comment Type: TE Comment (including rationale for proposed change): I have two main concerns with 3.1.5: First, the nominated Success Criterion is Level 3, which suggests that it is only necessary to \"achieve additional accessibility enhancements\" and does not need to apply to all Web resources (without any indication of the resources it should apply to). Second, 3.1.5 concentrates solely on a persons reading ability, which is only one of the factors that can influence how well different people with cognitive disabilities or learning difficulties are able to understand a document. For example, what about people who can read well but have considerable difficulty negotiating a complex text-type or comprehending what is written? Or, the additional burden fully justified text and the use of long line lengths can place on many people with reading difficulties? Proposed Change: I suggest SC 3.1.5 be a Level 2 criterion at the minimum. ---------------------------- Response from Working Group: ---------------------------- The working group agrees that writing as clearly and simply as possible is highly desirable, but could not find a way to test whether this had been achieved. The description of conformance levels in WCAG 2 has been rewritten to clarify the levels ( see http://www.w3.org/TR/2007/WD-WCAG20-20070517/#overview-levels ) : The word "levels" does not mean that some success criteria are more important than others. Each success criterion in WCAG 2.0 is essential to some users, and the levels build upon each other. However, even content that conforms at AAA (triple-A) may not be fully accessible to every person with a disability. *In general, Level A success criteria achieve accessibility by supporting assistive technology while putting the fewest possible limits on presentation. Thus people with a wide range of disabilities using a wide range of assistive technologies, from voice input and eye-tracking devices to screen readers and screen magnifiers, are able to access content in different ways. In other words, Level A success criteria support the ability of both mainstream and specialized user agents to adapt content to formats that meet their users' needs. * The success criteria in Level AA provide additional support for assistive technology. At the same time, they also support direct access to content by the many people who use conventional user agents without assistive technology. In general, Level AA success criteria place more limits on visual presentation and other aspects of content than the success criteria in Level A. *Level AAA success criteria increase both direct access and access through assistive technology. They place tighter limits on both presentation and content. Because of the tighter limits that this success criterion places on content, we feel it is appropriate at level AAA. We have added new success criteria addressing scalability of text: Level AA: Visually rendered text can be resized without assistive technology up to 200 percent and down to 50 percent without loss of content or functionality. Level AAA: Visually rendered text can be resized without assistive technology up to 200 percent and down to 50 percent without loss of content or functionality and in a way that does not require the user to scroll horizontally. In addition, we have added advisory techniques to improve the legibility of text: - Avoiding justified text - Providing sufficient inter-line and inter-column spacing
Received on Thursday, 17 May 2007 23:43:37 UTC