- From: Mark S. Miller <erights@google.com>
- Date: Sun, 7 Feb 2010 08:30:38 -0800
- To: Jonathan Rees <jar@creativecommons.org>
- Cc: Larry Masinter <masinter@adobe.com>, "www-tag@w3.org" <www-tag@w3.org>, Tyler Close <tyler.close@gmail.com>
- Message-ID: <4d2fac901002070830gf170524o1e28af5616728911@mail.gmail.com>
On Sun, Feb 7, 2010 at 8:18 AM, Jonathan Rees <jar@creativecommons.org>wrote: > 1. The user may not know he/she is subscribed to the list (either > forgot, or was added speculatively), in which case it's unlikely > they'd have kept track of a password > 2. Legitimate businesses want to make unsubscription as easy as > possible, to minimize the chance they'll be accused of sending spam. > Thus the password recovery step (and even, I would argue, the > copy/paste step) is unacceptable overhead to them > 3. The user may not have the ability to send email from the account > that is subscribed (it may just be a forwarding address) > > I'm going to mark my action 'pending review'. > Despite Google having one of the world's largest investment in accounts with passwords and cookies, their guidelines for bulk sender unsubscription < http://mail.google.com/support/bin/answer.py?hl=en&answer=81126#unsub> agrees with Jonathan. > Jonathan > > On Sat, Feb 6, 2010 at 11:57 AM, Larry Masinter <masinter@adobe.com> > wrote: > > Design 3: > > > > 1. The user is subscribed message to a mailing list. > > There is a "subscription password"; the user can pick it > > when subscribing or the system can generate one. > > 2. The list processing software sends an email message to the user, > > providing advice that the user may unsubscribe from the list, and > > including a link to an unsubscribe confirmation page; the link > > also fills in the user name (but not the password). > > 3. The unsubscribe page lets you enter in the password. If > > you don't remember or never had the password, there is a > > "send me my password" link, which will email the password > > to your email address. > > 4. The user follows the link to the confirmation page, and finds a > > form with an input field requesting the password > > and a button to "[Confirm] your unsubscription". The > > form is to be submitted with method="POST". > > 5. The user types in the password from memory or > > copies the password from the password email message and pastes > > it into the password field, and activates the [Confirm] form > > control. > > 6. The list processing software confirms the unsubscription and > > removes the user from the list. > > > > > > This is the usage pattern in many email lists. > > > > Larry > > > > > -- Cheers, --MarkM
Received on Sunday, 7 February 2010 16:31:14 UTC