- From: Rafael Xavier <rafaelxavier@gmail.com>
- Date: Mon, 10 May 2021 17:40:29 -0300
- To: WAI-IG <w3c-wai-ig@w3.org>
Received on Monday, 10 May 2021 20:43:34 UTC
Hi everyone. What is the best rating system or scale for a deaf or mute user after interacting with a service? Star scale? Number (1 to 5) scale? I have tried to find some info but it is not so clear for this kind of user neither it is fully accessible. We are setting up a video call with an interpreter inside a chat to help deaf and mute users and we want to measure the service after the call ends. Today we use emojis after he/she closes the chat but we know that this kind of scale could not be clear to deaf or mute users. Thanks a lot. Regards
Received on Monday, 10 May 2021 20:43:34 UTC