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RE: paypal.

From: Sean Murphy (seanmmur) <seanmmur@cisco.com>
Date: Sun, 8 May 2016 22:57:21 +0000
To: Karen Lewellen <klewellen@shellworld.net>, "w3c-wai-ig@w3.org" <w3c-wai-ig@w3.org>
Message-ID: <0b4edf0c854241f59618450cc5743f79@XCH-RCD-001.cisco.com>
Isn't there a tool that assists with Graphical verification that works on Firefox which works with a screen reader? Also isn't their newer technology that makes graphical verification obsolete?  I recall reading both of these, but never had the need to use them or investigate in more depth. So someone more knowledgeable then I might be able to comment.

I notice some companies use your mobile (Cell) and send a pin verification purposes, than using the graphical method. I would suggest seeing what other verification methods are available and then suggest that to PayPal.

Regards,
Sean Murphy
Cisco Systems - Sydney, Australia
Accessibility Software Engineer 
dir: 61 2 8446 7751
http://www.cisco.com/c/en/us/about/accessibility.html


-----Original Message-----
From: Karen Lewellen [mailto:klewellen@shellworld.net] 
Sent: Monday, 9 May 2016 6:24 AM
To: w3c-wai-ig@w3.org
Subject: paypal.

Greetings everyone,
As of this afternoon  paypal has implemented an image verification procedure, effectively locking out anyone whose disability experience makes such verification's a problem.
granted access has been fading fora while now, but at least one could reach your account and in some cases access the classic site structure.
I am wondering first if others have noticed, and second wisdom on the best course to take?
Paypal is simply too pervasive for this to be ignored.
Thanks,
Karen Lewellen
Received on Sunday, 8 May 2016 23:04:51 UTC

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