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RE: paypal.

From: Karen Lewellen <klewellen@shellworld.net>
Date: Sun, 8 May 2016 19:32:41 -0400 (EDT)
To: "Sean Murphy (seanmmur)" <seanmmur@cisco.com>
cc: "w3c-wai-ig@w3.org" <w3c-wai-ig@w3.org>
Message-ID: <Pine.LNX.4.64.1605081929470.5123@server2.shellworld.net>
Naturally it will depend.  at the moment paypal is having trouble with lots 
of browsers, not that this should matter.
I have seen other varification methods, question for example, math problems. 
The  cell phone is a risk, many people may not have one, or you run into 
access where text messages are concerned.
The question will be what paypal is willing to do towards a solution.
Kare


On Sun, 8 May 2016, Sean Murphy (seanmmur) wrote:

> Isn't there a tool that assists with Graphical verification that works on Firefox which works with a screen reader? Also isn't their newer technology that makes graphical verification obsolete?  I recall reading both of these, but never had the need to use them or investigate in more depth. So someone more knowledgeable then I might be able to comment.
>
> I notice some companies use your mobile (Cell) and send a pin verification purposes, than using the graphical method. I would suggest seeing what other verification methods are available and then suggest that to PayPal.
>
> Regards,
> Sean Murphy
> Cisco Systems - Sydney, Australia
> Accessibility Software Engineer
> dir: 61 2 8446 7751
> http://www.cisco.com/c/en/us/about/accessibility.html
>
>
> -----Original Message-----
> From: Karen Lewellen [mailto:klewellen@shellworld.net]
> Sent: Monday, 9 May 2016 6:24 AM
> To: w3c-wai-ig@w3.org
> Subject: paypal.
>
> Greetings everyone,
> As of this afternoon  paypal has implemented an image verification procedure, effectively locking out anyone whose disability experience makes such verification's a problem.
> granted access has been fading fora while now, but at least one could reach your account and in some cases access the classic site structure.
> I am wondering first if others have noticed, and second wisdom on the best course to take?
> Paypal is simply too pervasive for this to be ignored.
> Thanks,
> Karen Lewellen
>
>
>
>
Received on Sunday, 8 May 2016 23:33:10 UTC

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