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Re: paypal.

From: Karen Lewellen <klewellen@shellworld.net>
Date: Sun, 8 May 2016 17:56:03 -0400 (EDT)
To: "w3c-wai-ig@w3.org" <w3c-wai-ig@w3.org>
Message-ID: <Pine.LNX.4.64.1605081753160.3805@server2.shellworld.net>
My answer to Lynn  below would not reach the list, at least I did not 
see the list address.
As Indicate paypal could duplicate the issue as well.


---------- Forwarded message ----------
Date: Sun, 8 May 2016 17:26:56 -0400 (EDT)
From: Karen Lewellen <klewellen@shellworld.net>
To: Len Burns <len@gatamundo.com>
Subject: Re: paypal.

Here is what I did.
I visited
www.paypal.com
using a low graphics browser, links in this case, because it worked  with 
paypal on a regular basis.
I did this both by myself, and with a paypal supervisor observing my account.
i chose the option to log in, provided  my paypal email address and password 
and was taken  to the image verification  right away.  paypal saw this 
themselves.
I can think of a few reasons why you cannot duplicate the problem,  not that 
such matters of course.  Paypal themselves can duplicate the problem.
Karen


On Sun, 8 May 2016, Len Burns wrote:

>  Karen,
>
>  Thus far, I am unable to duplicate this problem at login.  Is Where are you
>  running into it, is it at the main login screen?
>  There are more constructive starting points from which to address this
>  problem, but we need to be sure we can accurately describe it.  I will try
>  from a different computer.
>
>  Regards,
>  -Len
> >  On May 8, 2016, at 1:57 PM, Karen Lewellen <klewellen@shellworld.net> 
> >  wrote:
> > 
> >  Actually, that might not work.
> >  Paypal exists..elsewhere legally I believe.  If I am wrong someone can 
> >  correct  me.
> >  i suspect this needs  much greater noise. class action suit, media 
> >  coverage in a very public place.
> >  I mean no disrespect to the Americans on this list. i was born there and 
> >  have two paypal accounts, one stateside and one in Canada.
> >  still the door to addressing an issue like this one is much faster in 
> >  Canada because such discrimination violates human rights here.
> >  You can spend years if not decades  with a Justice department complaint 
> >  can you not?
> >  Karen
> > 
> > 
> >  On Sun, 8 May 2016, accessys@smart.net wrote:
> > 
> > > 
> > >  file an ADA complaint with the Dept of Justice?!
> > > 
> > >  Bob
> > > 
> > >  On Sun, 8 May 2016, Karen Lewellen wrote:
> > > 
> > > >  Date: Sun, 8 May 2016 16:24:24 -0400 (EDT)
> > > >  From: Karen Lewellen <klewellen@shellworld.net>
> > > >  To: "w3c-wai-ig@w3.org" <w3c-wai-ig@w3.org>
> > > >  Subject: paypal.
> > > >  Resent-Date: Sun, 08 May 2016 20:24:56 +0000
> > > >  Resent-From: w3c-wai-ig@w3.org
> > > > 
> > > >  Greetings everyone,
> > > >  As of this afternoon  paypal has implemented an image verification
> > > >  procedure, effectively locking out anyone whose disability experience
> > > >  makes such verification's a problem.
> > > >  granted access has been fading fora while now, but at least one could
> > > >  reach your account and in some cases access the classic site 
> > > >  structure.
> > > >  I am wondering first if others have noticed, and second wisdom on the 
> > > >  best
> > > >  course to take?
> > > >  Paypal is simply too pervasive for this to be ignored.
> > > >  Thanks,
> > > >  Karen Lewellen
> > > 
> > > 
> > > 
> > 
> 
>
Received on Sunday, 8 May 2016 21:56:32 UTC

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