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RE: examples of sites with good accessibility

From: Eadie, David <D.Eadie@gcal.ac.uk>
Date: Fri, 27 Oct 2006 10:46:55 +0100
Message-ID: <09FFF345110913458F1C9D8850F41D6004912BE4@EXCHANGE.enterprise.gcal.ac.uk>
To: "Marc Faeh" <MFAE@ch.ibm.com>, <w3c-wai-ig@w3.org>

Hi Marc,

I appreciate the fact that O2 offer a range of services, but let's stick
to the accessibility, and usability, issues for the web page you cite.

A quick examination shows THREE hypertext links all using the same
anchor text viz. 'Understanding your bill' - each of which make use of
the TITLE attribute which has the same text i.e. 'Understanding your

My 'understanding' (apology for the overuse of this word) of the TITLE
attribute is that it should provide supplementary information to a user
as to what the linked web resource contains/provides so as not to 'lead
the user up the garden path', as psychologists say.

David Eadie
Decision Analysis & Risk
Caledonian Business School
Glasgow Caledonian University
Tel: 0141-331-8775
Fax: 0141-331-3199
email: d.eadie@gcal.ac.uk

-----Original Message-----
From: w3c-wai-ig-request@w3.org [mailto:w3c-wai-ig-request@w3.org] On
Behalf Of Marc Faeh
Sent: 27 October 2006 10:34
To: w3c-wai-ig@w3.org
Subject: Re: examples of sites with good accessibility

someone mentioned O2. The site may not be perfect (which site is?) but I
would like to point out the way O2 looks at the topic in a very broad,
customer friendly and business savy way:

they offer a range of services for disabled customers, even braille bill
statements! Have a look at http://www.o2.co.uk/accessibility

This is not only a good example of an accessible website, it's a good
example of a company trying to be as accessible as possible beyond the
web. This is something I miss in accessibility discussions.

marc faeh

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Received on Friday, 27 October 2006 09:49:21 UTC

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