RE: Finding Help

Hi Gundual,

> I do object to accepting an FAQ to fulfill the requirement. An FAQ is a nice-to-have, but it does not suffice the intention of the SC: to ensure available help for the end-user.

A lot of the smaller organizations (/people) I work with would not be able to provide a full help section, especially with a search mechanism.

There are small websites and single page apps that do one thing, e.g. https://squoosh.app/.

(Just an example that came to mind, no personal connection and I’m not saying it is paragon of accessibility.)

Including a help section bigger than the rest of the website is an odd requirement to make.

Kind regards,

-Alastair

Received on Tuesday, 14 April 2020 13:35:45 UTC