- From: Leonard R. Kasday <kasday@acm.org>
- Date: Thu, 02 Nov 2000 09:32:05 -0500
- To: "Cynthia Shelly" <cyns@whatuwant.net>
- Cc: <w3c-wai-gl@w3.org>
Cynthia,. Just to be sure I understand the comparison here...
You're saying that the web site has more than one form, and each form has
5-10 fields
Are you saying that the telephone menu interface has *all* the
functionality of the web interface? Or is it a subset of the features?
I ask because in my experience, telephone menu interfaces, though very
useful, have less capabilities than the web counterparts.
Len
> > One is a Web site, with a fairly typical 3-box table based layout, HTML
> > forms, graphical buttons, etc. It has a lot of information on a single
> > screen. Each form has 5-10 fields. It has a persistant navigation bar at
> > the top, and another down the left side.
<snip>
> > The second is a menu-based automated telephone response system, allowing
> > selection of menu items via voice or touch-tone. Each voice "screen"
> offers
> > a menu of 2-5 choices ("press or say 1 for deposits, 2 for withdrawls, 0 to
> > speak to an operator"), or asks for a single piece of input ("please enter
> > your checking account number, followed by the pound sign"),
--
Leonard R. Kasday, Ph.D.
Institute on Disabilities/UAP and Dept. of Electrical Engineering at Temple
University
(215) 204-2247 (voice) (800) 750-7428 (TTY)
http://astro.temple.edu/~kasday mailto:kasday@acm.org
Chair, W3C Web Accessibility Initiative Evaluation and Repair Tools Group
http://www.w3.org/WAI/ER/IG/
The WAVE web page accessibility evaluation assistant:
http://www.temple.edu/inst_disabilities/piat/wave/
Received on Thursday, 2 November 2000 09:32:48 UTC