Re: Community outreach: Surveys & Verbatims

Oops. The link to the Verbatims page is actually:

http://docs.webplatform.org/wiki/WPD:Community/Survey/Verbatims

Apologies,
+Scott



On Tue, Mar 5, 2013 at 2:25 PM, Scott Rowe <scottrowe@google.com> wrote:

> Hello everyone,
>
> First, let's forestall the inevitable argument about the use of
> "verbatims" as a noun. There. Thanks. :)
>
> Now, the results of our community outreach efforts over the last two Doc
> Sprints may be found in the Survey<http://docs.webplatform.org/wiki/WPD:Community/Survey/Doc_Sprint/Berlin_2-2013>and
> Verbatims<http://docs.webplatform.org/wiki/WPD:Community/Survey/Doc_Sprint/Berlin_2-2013>pages. Note that the survey covers only the Berlin Doc Sprint of February 8
> & 9. Since we only received two responses to the survey from the San
> Francisco Doc Sprint on February 23, those results are not evaluated. The
> verbatim responses (there, I used it properly) are from both Doc Sprints,
> including the observations gathered in San Francisco.
>
> I am reluctant to draw broad conclusions based on the data gathered thus
> far. I'd like to wait until the survey is made generally available
> (independent of doc sprints and maintained perpetually), to modify the
> survey to capture the important issues, and I'd like for us to first
> address the more obvious and easy (low-hanging fruit) issues before we
> resume surveillance.
>
> That said, based on these results, many of our initial assumptions have
> been challenged, and there are some obvious and immediate measures we can
> take to make contributing to WebPlatform.org easier for our community - the
> aforementioned low-hanging fruit.
>
> *Navigation*
>
> The lack of visibility into site architecture and options is crippling our
> ability to find pages, to start working in the wiki, and to participating
> in the community. We need a first- and second-tier navigation widget.
> Baring that, consider the alternatives mentioned below.
>
> *Search*
>
> Since the problems with navigation are perceived as being insurmountable
> at this time, let me humbly suggest that we at least fix our search. We
> need to remove the duplication of pages in the search results. We should
> also make WPD:* pages available to the index (at least for the time being,
> while we are in pre-release mode). I watched a guy nearly loose his temper
> over our obvious ineptitude in this area.
>
> *Getting Started*
>
> The path from the home page, or any page, to the Getting Started and
> Editor's Guide pages needs to be clearer. Without a navigation widget, we
> should consider links in the navigation bar - and remove links that don't
> work for the time being:
>
> Docs   Getting Started    Editors Guide    Community Pages    Blog
>
> I'll even take bold flashing red text (a la 1995) seriously at this point.
>
> The Getting Started page needs to be reorganized to present tasks based on
> domain expertise, skills, and roles. We should also remove those tasks that
> we really don't expect people to perform as they are only cluttering the
> page.
>
> * * * * *
>
> The good news is that just fixing these three things will help immensely,
> maybe even measurably. In this Friday's teleconference let's talk about how
> go about it.
>
> There are dozens of bugs revealed in the Verbatims<http://docs.webplatform.org/wiki/WPD:Community/Survey/Doc_Sprint/Berlin_2-2013>.
> Some exist, some we'll have to create. The remaining work on that page is
> to run through the list and assign a bug to each issue or otherwise deal
> with it. We can talk about that on Friday, too.
>
> +Scott
>
>