- From: Willem-Siebe Spoelstra <wsspoelstra@gmail.com>
- Date: Thu, 5 Sep 2013 09:26:26 +0200
- To: Thad Guidry <thadguidry@gmail.com>
- Cc: Martin Hepp <martin.hepp@ebusiness-unibw.org>, Alexander Shubin <ajax@yandex-team.ru>, Dan Brickley <danbri@danbri.org>, "public-vocabs@w3.org" <public-vocabs@w3.org>
- Message-ID: <CAPGOeDuZN5Dv8A7OP7wfx3d8eyv_iZcXm9aiVgWeqxTWc87CnQ@mail.gmail.com>
@Thad, I will tell you what my problem was with the word 'Service'. In English this can mean two thing: *#1)* A company (a restaurant); = http://schema.org/Organization *#2)* A service (a keratin treatment) = http://schema.org/Product In Dutch the word 'Service' does not mean 'A company', however Google translated it like 'Service' which caused a lot of confusion here! Anyway, I think that for #2, the Product schema markup should be used. @Martin, I'm still not sure if AggregateOffer is apprioriate to markup the pricerange, because in the explenation this looks like more for comparison websites. Some extra info: The next question I had to answer for myself: *#3)* can I let people review the company as a whole (so #1) on the company website; *#4)* or should I let people review the different services the company offers (so #2). If I let people rate the company as a whole (so #3), I would like that the stars in Google show up on my homepage URL. If I let people rate the different services of the company (so #4), I would like that the stars in Google show up on the specific URL for that service (product). To be honest, I think #3 is not possible at all.... Why? Google tells us this: When using review markup, *the main topic of the page needs to be about a > specific product or service*. PS: I think Google means 'a company' here with the word 'service': there are a lot of websites that list company's that can be rated by the public, so they have specific pages for specific company's. This is the same principle as #4 what I explained above. On this YouTube video ( https://support.google.com/webmasters/answer/146645#Individual_reviews) they say: *If you use reviewcount on your page for aggregate review markup, make sure > your page uses markup for each review!* So, if you let your website visitors rate your company as a whole, the only appropriate place for the rating starts in Google would be the homepage, agree? - I *never* see any homepage of a business act like a review page, - plus I never see any working examples where stars show up in Google on the homepage. Before ,Google had a working link to 'Learn more about Google for Local businesses' page, this link is now dead. But there they told: How will Google treat businesses posting testimonials with review mark up > on their own site? Will these be treated as a review by the Place Page? > Google's goal is to provide a comprehensive, unbiased, and credible view > of businesses. *Reviews should come from an independent source to remain > trustworthy.* *Posting testimonials or using review markup on a business > site will generally not improve how its listing appears on Google. As with > any form of unuseful content, reviews markup intended to game search > results will only undermine the listing's credibility and may negatively > affect its ranking.* See our Webmaster Guidelines<http://www.google.com/support/webmasters/bin/answer.py?answer=35769> > . When I read all the information I gave you above, I made the conclusion for myself that the rich snipppets with star ratings are not ment for reviews on your business websites about the business as a whole. Ofcourse you can add this kind a reviews to your sites, but it's not going to help you with the rich snippets I believe. I'm curious if you all agree with me on this. Kind regards, Willem 2013/9/4 Thad Guidry <thadguidry@gmail.com> > > > > On Wed, Sep 4, 2013 at 3:36 PM, Martin Hepp < > martin.hepp@ebusiness-unibw.org> wrote: > >> In both cases, http://schema.org/Product should be fine. >> >> On Sep 4, 2013, at 5:14 PM, Thad Guidry wrote: >> >> > Your keratin treatment... >> > >> > Is it a Product (customer applies themselves either a topical creme, >> mixture, etc.) ? >> > >> > Or is it a Service (customer walks into a clinic, or has a specialist >> arrive at their front door that treats them in-home) ? >> > >> > >> > > Martin, > > That is not a very good approach in my opinion... > > http://schema.org/ProfessionalService > > http://schema.org/EmergencyService > > http://schema.org/FinancialService > > > If we equate "Keratin Treatment" with anything... it would be the > equivalent of "Plumbing Repair" ... or "A/C Repair" ... or "Plastic > Surgery... or "Hair Cutting"... the verb form (Service) that a Service > Provider actually provides... > > But Martin is saying that http://schema.org/Product should be used for > Services as well ? "Plumbing" or "A/C Repair" or "Plastic Surgery" is the > same idea as "Keratin Treatment". To turn those into Products just feels > and looks very wrong. > > http://schema.org/Demand has the businessFunction property to hold the > "repair" but then ... > Where does the concept of "Plumbing" or specifically "Plumbing Repair" or > "A/C Repair" fall under a http://schema.org/Demand > or elsewhere ? > > Even I do not see the correct correlation to a Service "Keratin Treatment" > versus a specific Product like a "Blue stripped T-Shirt" at H&M, I will > admit. > > Thoughts ? > > -- > -Thad > Thad on Freebase.com <http://www.freebase.com/view/en/thad_guidry> > Thad on LinkedIn <http://www.linkedin.com/in/thadguidry/> >
Received on Thursday, 5 September 2013 07:27:16 UTC