- From: Shelley Powers <shelleyp@burningbird.net>
- Date: Wed, 07 Oct 2009 20:57:52 -0500
- To: Maciej Stachowiak <mjs@apple.com>
- CC: public-html@w3.org
Maciej Stachowiak wrote: > Hi Shelley, > > Thanks for the feedback and questions. > > > On Oct 7, 2009, at 6:09 AM, Shelley Powers wrote: > >> >> As a person who is not a member of this group, but will, most likely, >> be submitting bugs, there are aspects of this procedure that need >> some clarification: >> >> First, I disagree with closing the bug if the item gets kicked into >> the tracker. A closed bug implies nothing is being done to address >> the issue, but that's not true. If a person searches in the Bug >> database for open items, this item won't be among those returned. >> This will give the person the impression that there is no open items >> on this issue at this time. They wouldn't necessarily think to look >> in the Issue Tracker, either. This will, most likely, lead to >> numerous duplicate bugs. And a false sense of the state of the >> document, too. > > Looks like this has been addressed by others - tracker issues will be > in a different state than bugs that are actually closed. To clarify > further, there is a table of what different bug states > mean: http://dev.w3.org/html5/decision-policy/decision-policy.html#states-and-keywords > Yes, thanks. >> What are the actual mechanics of moving a bug to the issues tracker? >> A person who doesn't have Issue Tracker write access can't do this. >> Will Bugzilla have an option that does this automatically? > > In practice, the way it has happened is that Mike Smith finds all the > bugs that need to be escalated and files a tracker issue. It's > probably good to define this more formally, though. > >> Also, the person who adds the issue to the Tracker can modify the >> text of the issue in such a way that it no longer reflects a person's >> concern. How do we prevent this? In Bugzilla, we all own our own >> writing, but the same cannot be said for the Issue Tracker. > > To address this and the previous question, I updated step 5.d. as follows: > > "If the commenter is dissatisfied with the resolution and does > not believe it is productive to ask the editor to reconsider, he or > she may ask to escalate the issue to the issue tracker. A commenter > with Tracker access can raise an Issue directly. A commentor > without tracker access should apply the TrackerRequest keyword, and > should suggest a title and text for the tracker issue. Team contacts > or other volunteers with access will move TrackerRequest issues into > the tracker. > > The issue tracker issue should reference the original bugzilla bug. > The bugzilla bug will reference the issue and have the TrackerIssue > keyword added." > That's much better. Provides a nice flow to follow. >> >> How do we add additional information to an Issue? This isn't >> documented in the procedure. > > Two ways to add information are documented: writing a Change Proposal, > and participating in the discussion of a Change Proposal. I have > documented two additional ways: > > "Note: comments with additional information may still be added to > a bugzilla bug after it has been escalated to the tracker." > > "Note: information can be added to an Issue without writing a > full Change Proposal by sending email to the public-html mailing list > that mentions the issue number in the format ISSUE-<i>nnn</> where > <i>nnn</i> is the issue number." > > Ah, there it is. I missed it first time through. Yes, this seems like an excellent way to make additional notes, or add additional material. >> The escalational process for determining how to manage the issue does >> not reflect the most likely fact that the bugs/issues during Last >> Call will come from outside of the group. If the call for volunteers >> only occurs during the WG teleconference, which I'm having to assume >> happens, because this is not mentioned in the document, there's no >> opportunity for the person who submits the bug/issue to be involved >> with authoring a change proposal for submittal to the group. > > Our Working Group is required to do everything in a way that enables > asynchronous participation. I added the following to the policy: > > "Requests for Change Proposals will go out to the HTML WG mailing list > and possibly via other channels as well." > > My expectation is that we'll issue each call for volunteers on the > public-html mailing list at a minimum, and likely also on the telecons. > >> How does the WG submit an issue for volunteers that encompasses >> effort both outside of the group and in? > > I'm not sure what you have in mind. Could you give an example? > I'm thinking that a direct email could also be sent to the person who submitted the bug, and escalated the issue. There's a way to subscribe to the bug, but it would be nice if non-HTML WG members were aware when they're issue is being discussed outside of the Bug database. However, if the Chairs send a request for change proposal to the HTML WG, that should probably be OK. Most of us keep up with the group. Is there a way to subscribe to the issues in the Issue Tracker? >> >> Finally, I couldn't find in the document a clear procedure about how >> Formal Objections are made, and tracked. Do we write these up as >> separate documents, and submit? Are these recorded somewhere? Do we >> send these to the HTML WG email list? If I remember correctly, the >> W3C process doesn't do a good job of stating where FO should be >> submitted, nor does it cover how these are made publicly available. >> Frankly, I've also been given the impression that Formal Objections >> submitted by individuals will not be considered by the Director: only >> submittals by organizations. Can this be clarified in the document? > > The document says, for step 9.a: > > "If the commenter does wish to enter a Formal Objection, he or > she should do so according to W3C Process. This includes > explicitly stating that it is a Formal Objection, as well as giving a > technical justification for the objection. The Formal Objection should > be recorded in the bugzilla bug, and the bug should be placed in > the CLOSED state and tagged with the FormalObjection keyword." > > So the right place to record a Formal Objection is in bugzilla. Note > that this option is only available after going through the whole Basic > Process and the whole Escalation Process. I added that a Formal > Objection should mention at least one way the objection could be removed. Again, I must have missed this one. Sorry, next time I'll try to read more carefully. So we record a Formal Objection in Bugzilla? I'll be honest and say I'm not comfortable with this. This seems like a very inappropriate place to put something such as a Formal Objection. If this is the only way this can work, I guess we'll have to live with it, but what happens to the Formal Objection once it's in the Bugzilla database? > > Thanks for the feedback, and I hope the clarifications help. > > Regards, > Maciej > Thanks for the clarifications. Shelley
Received on Thursday, 8 October 2009 01:58:15 UTC