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Response to response on issue ID 2512

From: Patrick H. Lauke <redux@splintered.co.uk>
Date: Tue, 11 Mar 2008 01:04:52 +0000
Message-ID: <47D5DAB4.3040600@splintered.co.uk>
To: public-comments-wcag20@w3.org

Comment 27: Statement of partial conformance - immediately?
(Issue ID: 2512)
Original Comment:

In point 1, I think the two instance of "immediately" are simply
unrealistic. What is "immediately"? It's just not possible.

Proposed Change:
either remove the two instances of "immediately", or change wording to
something more realistic ("within a reasonable timescale"?)

Response from Working Group:

We have removed "immediately" and added "within two business days."
This way, it is clear that the intent for claims of partial
conformance is that corrections are made as a regular monitoring
process encounters non-conforming content.

I still feel that "within two business days", though better than 
"immediately", still may not be realistic in certain situations. 
Thinking of a site with a very large forum section (e.g. 
www.sitepoint.com, with nearly quarter a million registered users and 
hundreds, if not thousands, of threads and messages posted daily), two 
days may still not be enough time to fix issues. Even more so with sites 
that allow rich media contributions, where it may be technically harder 
and more time consuming to fix issues (e.g. provide an accurate text 
description of a video that was posted - it may involve having to 
contact the original poster etc).

I can see how "reasonable timescale" may be too wide a loophole, but an 
arbitrary measure of two days may not be the answer either.

Patrick H. Lauke
re·dux (adj.): brought back; returned. used postpositively
[latin : re-, re- + dux, leader; see duke.]
www.splintered.co.uk | www.photographia.co.uk
Co-lead, Web Standards Project (WaSP) Accessibility Task Force
Received on Tuesday, 11 March 2008 01:44:09 UTC

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