RE: [EXTERNAL] Usability by using intelligent agents

Ahh, got it! Yes that would be a great point, generalization point of view similar to 1.3.5: Identify Input Purpose<https://www.w3.org/WAI/WCAG21/Understanding/identify-input-purpose.html> where it focuses on minimizing the data entry using auto complete. One common example seen in websites is to allow 'use current location' option. None other example coming on top of my mind now, but will pass through when something strikes :)

Thank you

Best,
Poornima

From: Edward Chalk <edwardchalk@gmail.com>
Sent: Tuesday, April 12, 2022 7:45 AM
To: Subramanian, Poornima (PCL) <psubramanian@hagroup.com>
Cc: public-coga-community@w3.org
Subject: Re: [EXTERNAL] Usability by using intelligent agents

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Hi Poornima,

I guess a generalisation could be to minimise the number of data entry fields needed to get a useful result by using predictive analytics on the user's intention.

Cheers,

Edward


On Tue, 12 Apr 2022 at 17:43, Subramanian, Poornima (PCL) <psubramanian@hagroup.com<mailto:psubramanian@hagroup.com>> wrote:
I too agree on your point on how the AI becoming integral part of web design or development nowadays. However, the AI works default and best on big search engines like Google, LinkedIn, Amazon, UberEats, etc.

For this AI feature to become a standard e.g. showing relevant results by location, category, a guideline can be useful for any organizations (small or big) to incorporate into their UX design. My 2 cents is to introduce a guideline e.g. "Sort by Relevance, Location, Latest", "Refine results by Relevance, Location, Latest".

These are only examples, there could be other usable AI features that can be possibly integrated as a standard into UX Design.

Thank you

Best,
Poornima

From: Edward Chalk <edwardchalk@gmail.com<mailto:edwardchalk@gmail.com>>
Sent: Monday, April 11, 2022 2:22 AM
To: public-coga-community@w3.org<mailto:public-coga-community@w3.org>
Subject: [EXTERNAL] Usability by using intelligent agents

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Hi All,

I thought it may be worthwhile pointing out that usability does always depend on UX design. For example, if I do search on LinkedIn jobs (https://www.linkedin.com/jobs/<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fjobs%2F&data=04%7C01%7Cpsubramanian%40hagroup.com%7C65ebd4581e9d476935a308da1c930e67%7C9e37b9e905de4906b089536f19689074%7C0%7C0%7C637853715187404254%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=nFT2wZs1gWcKezLySylzgBa%2BbrdiixcBsedT4SPVbj4%3D&reserved=0>) just by location, LinkedIn will return all the jobs it thinks I am interested in, in that location, based on my profile and previous searches.

So here we have a very high quality and useful result returned from a webpage using minimal input from the user based on an AI algorithm running in the background. (The same really applies to Google search as well.)

Cheers,

Edward
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