RE: Seeking help with JAWS

Hi,

it might not be a JAWS issue at all. Check this site out.  Drivers could be the reason.
https://www.drivereasy.com/knowledge/quick-fix-laptop-keys-not-working-hp/


It would help if we knew what type of laptop and operating system you are using.  Also, what version of JAWS.

I hope this helps some.

Thank you for your support of accessibility.
Sherry Crysup
CPA EIR Coordinator,
Software Web Accessibility Group (SWAG)
Information Technology Division
Texas Comptroller of Public Accounts
111 E/ 17th St. Austin, Texas 78774
Office (512) 463-8370


From: Mike Cleary <mike.cleary@grantsolutions.gov>
Sent: Tuesday, April 19, 2022 1:38 PM
To: kerscher@montana.com
Cc: w3c-wai-ig@w3.org
Subject: Re: Seeking help with JAWS

CAUTION: This email originated from outside of the Texas Comptroller's email system.
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Thanks, I'll start there.
Unfortunately, the initial methods I see for unlocking the function key are not working. I'll keep looking.

On Tue, Apr 19, 2022 at 2:29 PM <kerscher@montana.com<mailto:kerscher@montana.com>> wrote:
Hi,

On my Lenovo, I can toggle between two sets of function keys. If I hit Function key plus ESC it toggles between the two sets.

Best
George


From: Mike Cleary <mike.cleary@grantsolutions.gov<mailto:mike.cleary@grantsolutions.gov>>
Sent: Tuesday, April 19, 2022 12:01 PM
To: w3c-wai-ig@w3.org<mailto:w3c-wai-ig@w3.org>
Subject: Seeking help with JAWS

Hi all,
JAWS commands are being ignored on my laptop. Rather than recognizing JAWS key+F6 to open a list of headers, it triggers the volume control on the F6 key.

I'm afraid I accidentally turned off JAWS commands. Can anyone please help me restore them?

Mike

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Mike Cleary | Scrum Master
mike.cleary@grantsolutions.gov<mailto:mike.cleary@grantsolutions.gov>

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