Re: Email and Reflow at 320 CSS px

When I wrote my first note on email clients and reflow I emphasized reading
the messages. Thunderbird was suggested and I followed the guide. There I
found one of the most common barriers. Inaccessibile operability at 320 CSS
px. When you allow the reading content to be accessible and don't have
accessible controls you fail to be accessible. Now that EN 301 549 includes
platform clients, I don't have to limit myself to the web.

It is frequently the case that when a person with disability complains
about inaccessible software, web or platform, we are given some suggestion
that the person suggesting has not really vetted completely.  I imagine
that is an attempt to be helpful, but it only creates more work. Maybe I
can operate Thunderbird. I hope so. I'll see if there is a way to make the
selection process accessible for me. In the case of 1.4.10 and now in EN
301 549, everything should work. The program should satisfy all of P. O. U.
R. at 320 CSS px, and text should reflow.

Thunderbird does not meet 1.4.10 (EN 301 549). It fails operability at 320
CSS px. I cannot find a single web client that works. I have tried Google
Mail and Outlook. I have tried the Apple mail program. Just these three
clients are enough to identify a major problem. The dominant web clients
don't get close to 1.4.10.

It is a problem.



On Mon, May 17, 2021 at 12:48 PM Wayne Dick <wayneedick@gmail.com> wrote:

> Well yes, Thunderbird does enlarge messages. They don't enlarge the font
> of message titles or any operational aids. If I set my total resolution to
> 960x540 I can get almost a less than good experience, but I've traded the
> ability to read messages for difficulty selecting messages.
>
> Aren't we greedy. We'd just like to read the user interface.
>
> On Mon, May 17, 2021 at 11:54 AM Patrick H. Lauke <redux@splintered.co.uk>
> wrote:
>
>> On 17/05/2021 17:45, Wayne Dick wrote:
>> > I am wondering when any email client will start to comply with WCAG 2.1
>> > 1.4.10. We are about to approve WCAG 2.2, and not one major player can
>> > manage 640 CSS px let alone the required 320. It is disgusting.
>> >
>> > I am not greedy, everything doesn't have to be perfect, but the content
>> > of email messages falls squarely within the scope of 1.4.10. Why is
>> > every major provider so recalcitrant?
>> [...]
>>
>> Are you talking about email clients, as in software, or web-based email
>> systems (since you speak of "major providers").
>>
>> FWIW opening an email in Thunderbird, I can make the message window
>> small and zoom fairly high to the equivalent of 320 CSS px width with no
>> problem (provided the email itself doesn't do the things that cause
>> problem for web content in browsers as well, like setting absolute/fixed
>> widths for things).
>>
>> P
>> --
>> Patrick H. Lauke
>>
>> https://www.splintered.co.uk/ | https://github.com/patrickhlauke
>> https://flickr.com/photos/redux/ | https://www.deviantart.com/redux
>> twitter: @patrick_h_lauke | skype: patrick_h_lauke
>>
>>