My instructional design team is currently reviewing our ADA policies and processes to ensure we are remaining compliant. An item we are stuck on and could really use some guidance is transcripts vs closed captions. Our current process requires us to provide a transcript for all audio and video in our courses. We do not require closed captioning, but sometimes it is included. Can anyone tell me if we are required to offer closed captioning too? Looking at the standards and guidelines and other sites, I have read contradictory information. Thanks!
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Jacqueline Beverly
Assistant Director - Instructional Design, Instructional Design and Technology
Columbia Southern University
800.977.8449 ext: 1873
21982 University Lane | Orange Beach, AL 36561
ColumbiaSouthern.edu
