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Re: Cathy O'Connor of paypal?

From: Nigel Peck <np.lists@sharphosting.uk>
Date: Wed, 26 Apr 2017 18:23:22 -0500
To: Karen Lewellen <klewellen@shellworld.net>
Cc: "w3c-wai-ig@w3.org" <w3c-wai-ig@w3.org>
Message-ID: <3af77a9c-7ae7-813e-871b-8524f4c95923@sharphosting.uk>

I sent her a Tweet, letting her know about this thread.

You can see it at:

Or copied here:
"@cagocon Karen on the W3C's WAI-Ig list is wondering about your 
accessibility :-) See 

Perhaps she can visit the list and provide some answers here. Anyway 
hope this helps.


On 26/04/2017 17:16, Karen Lewellen wrote:
> I am not on twitter, I am a paypal customer.  Wonder why she has no 
> contact via  the place where she   makes sure paypal goods and services 
> are usable by people of all abilities?
> Smiles.  Perhaps I can find someone active to ask some pointed questions 
> of her via social media.
> Thanks,
> Karen
> On Wed, 26 Apr 2017, Nigel Peck wrote:
>> She has a Twitter account at:
>> https://twitter.com/cagocon
>> And is presenting at FluentConf in June (according to her Tweets) so 
>> she seems very much real. Perhaps try contacting her through Twitter?
>> On 25/04/2017 12:52, Karen Lewellen wrote:
>>>  Hi everyone,
>>>  A while back when I first started sharing new access issues with 
>>> paypal,
>>>  someone  suggested I discover the person responsible for accessibility
>>>  there.
>>>  I have a name, a linked-in  profile, even a job description.  
>>> However none
>>>  of the at least 25 Paypal supervisors with whom i have had discussions
>>>  over the past several months, know her, or can reach her if a 
>>> customer is
>>>  meeting with an accessibility issue.
>>>  My latest? The previously functional from the keyboard button on 
>>> invoice
>>>  forms labeled pay now, is coded as harmless.  Doing nothing when 
>>> using an
>>>  enter key in elinks.  a browser that is more java script friendly then
>>>  others like links or certainly lynx, all of which are distributed in 
>>> Linux
>>>  packages like Ubuntu.
>>>  I will place her information below.
>>>  https://www.linkedin.com/in/cathy-o-connor-407a56
>>>  Cathy O'Connor
>>>  Program Manager, Accessibility at PayPal
>>>  Program Manager, Accessibility
>>>  PayPal
>>>  November 2014 ~V Present )|PayPal
>>>  Keeping PayPal products and services accessible to people of all
>>>  abilities.
>>>  Make sure product managers, designers and developers understand
>>>  why accessibility is important by using simulations and assistive
>>>  technology to gain first-hand experience of how people use
>>>  computers differently in our accessibility showcase.
>>>  Provide consulting, training and tools to make it as easy as
>>>  possible for teams to design, develop and deliver products that
>>>  can be used by as many people as possible.
>>>  Given her job description,  why is there no way to report the issues 
>>> she
>>>  is paid to address?  Granted the simulations sentence concerns me, 
>>> reading
>>>  a bit like pretending to experience a disability.  I find it 
>>> difficult to
>>>  understand how someone could secure this job knowing noting of...
>>>  www.w3c.org/wai
>>>  Anyone know if she  is a real person?
>>>  Thanks,
>>>  Karen
Received on Wednesday, 26 April 2017 23:23:58 UTC

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