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Re: Cathy O'Connor of paypal?

From: Karen Lewellen <klewellen@shellworld.net>
Date: Wed, 26 Apr 2017 18:16:17 -0400 (EDT)
To: Nigel Peck <np.lists@sharphosting.uk>
cc: "w3c-wai-ig@w3.org" <w3c-wai-ig@w3.org>
Message-ID: <Pine.LNX.4.64.1704261813520.23189@server2.shellworld.net>
I am not on twitter, I am a paypal customer.  Wonder why she has no 
contact via  the place where she   makes sure paypal goods and services 
are usable by people of all abilities?
Smiles.  Perhaps I can find someone active to ask some pointed questions 
of her via social media.

On Wed, 26 Apr 2017, Nigel Peck wrote:

> She has a Twitter account at:
> https://twitter.com/cagocon
> And is presenting at FluentConf in June (according to her Tweets) so she 
> seems very much real. Perhaps try contacting her through Twitter?
> On 25/04/2017 12:52, Karen Lewellen wrote:
>>  Hi everyone,
>>  A while back when I first started sharing new access issues with paypal,
>>  someone  suggested I discover the person responsible for accessibility
>>  there.
>>  I have a name, a linked-in  profile, even a job description.  However none
>>  of the at least 25 Paypal supervisors with whom i have had discussions
>>  over the past several months, know her, or can reach her if a customer is
>>  meeting with an accessibility issue.
>>  My latest? The previously functional from the keyboard button on invoice
>>  forms labeled pay now, is coded as harmless.  Doing nothing when using an
>>  enter key in elinks.  a browser that is more java script friendly then
>>  others like links or certainly lynx, all of which are distributed in Linux
>>  packages like Ubuntu.
>>  I will place her information below.
>>  https://www.linkedin.com/in/cathy-o-connor-407a56
>>  Cathy O'Connor
>>  Program Manager, Accessibility at PayPal
>>  Program Manager, Accessibility
>>  PayPal
>>  November 2014 ~V Present )|PayPal
>>  Keeping PayPal products and services accessible to people of all
>>  abilities.
>>  Make sure product managers, designers and developers understand
>>  why accessibility is important by using simulations and assistive
>>  technology to gain first-hand experience of how people use
>>  computers differently in our accessibility showcase.
>>  Provide consulting, training and tools to make it as easy as
>>  possible for teams to design, develop and deliver products that
>>  can be used by as many people as possible.
>>  Given her job description,  why is there no way to report the issues she
>>  is paid to address?  Granted the simulations sentence concerns me, reading
>>  a bit like pretending to experience a disability.  I find it difficult to
>>  understand how someone could secure this job knowing noting of...
>>  www.w3c.org/wai
>>  Anyone know if she  is a real person?
>>  Thanks,
>>  Karen
Received on Wednesday, 26 April 2017 22:16:46 UTC

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