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Re: Creating personas for WAI site redesign

From: Sharron Rush <srush@knowbility.org>
Date: Tue, 14 Jun 2016 10:25:10 -0500
Message-ID: <CA++nJxoe7knauTohwi-hqBBb14gnMS8GHOkMirwXGGSFXp+Ysw@mail.gmail.com>
Cc: w3c WAI List <w3c-wai-ig@w3.org>
Done, Patrick, good suggestion, thank you!

On Tue, Jun 14, 2016 at 10:09 AM, Patrick H. Lauke <redux@splintered.co.uk>
wrote:

> To paraphrase: "feel free not to participate, unlike those who are willing
> to help and spread the word"
>
> Is this really your response to a valid comment about whether or not a
> particular question in the questionnaire is appropriate? That seems rather
> dismissive, sorry.
>
> Perhaps a better response could have been: "Sorry, we didn't realise that
> some people may find that question inappropriate. We'll remove it / add a
> third "prefer not to say"/"other" option..."
>
> P
>
>  On 14/06/2016 15:51, Sharron Rush wrote:
>
>> Hi Michael, Ginger, and all
>>
>> No problem at all if people don't want to participate, completely OK
>> (and by the way, none of the questions are required.)  We are only
>> offering the opportunity to help us understand more about the real
>> people who might use the new site.  The creation of personas as a way to
>> guide a design process is a long standing practice in the usability
>> community. The point is to use personal data from real people to create
>> a fictional profile that kind of lives and breathes to give designers a
>> sense of the actual people who will use the site.  Here is brief bit of
>> background. An introduction to personas and how to create them
>> <http://www.usability.gov/how-to-and-tools/methods/personas.html>.
>>
>> Thanks to those who were willing to help and spread the word. Usability
>> research shows that the more accurately we can draw personas, making
>> them feel like real people based on actual data, the more likely the
>> design will meet human needs.
>>
>> Of course, during the design, we will also be asking for user feedback
>> from real people, but we will also use the personas to ask ourselves -
>> how would this design decision meet the need of this imaginary person,
>> drawn for data collected from a broad spectrum of the web community.
>>
>> But by all means feel perfectly free to ignore this whole request and
>> enjoy other pursuits!
>>
>> Thanks all,
>> Sharron
>>
>>
>>
>> On Tue, Jun 14, 2016 at 1:54 AM, Michiel Bijl <michiel@agosto.nl
>> <mailto:michiel@agosto.nl>> wrote:
>>
>>     Sorry, but what does gender have to do with this? I see that
>>     questions aren’t mandatory—which isn’t clear from the site itself—so
>>     I can skip it, but that is an unacceptable question in such a survey.
>>
>>     Times when it is acceptable to ask for gender:
>>
>>     1. Never
>>     2. A dating site maybe?
>>
>>     —Michiel
>>
>>     On 13 Jun 2016, at 22:49, Sharron Rush <srush@knowbility.org
>>>     <mailto:srush@knowbility.org>> wrote:
>>>
>>>     Greetings all,
>>>
>>>     The EOWG has created a Task Force to re-design the WAI web site.
>>>     Our first challenge is understanding who we are building this
>>>     for.  If you would like to contribute your data to the
>>>     construction of a few personas that will guide our effort, please
>>>     take this (sorry rather long) survey.
>>>
>>>     https://www.surveymonkey.com/r/T28B59P
>>>
>>>     As important and maybe even more important is to collect data from
>>>     web professionals who do not yet participate in WAI and who may be
>>>     unaware of web accessibility and the WAI guidelines and supports.
>>>     To that end, please spread the word about the survey to people who
>>>     may not be accessibility aware.
>>>
>>>     ...and please let folks know as well that there is a drawing for a
>>>     $100 gift card for anyone who completes the survey and wants to
>>>     leave contact information.
>>>
>>>     Thanks for your help.
>>>
>>>     Onward!
>>>
>>>     Sharron Rush
>>>     EOWG co-chair,
>>>     participant in redesign TF
>>>
>>
>>
>>
>>
>> --
>> Sharron Rush | Executive Director | Knowbility.org | @knowbility
>> /Equal access to technology for people with disabilities/
>>
>
>
> --
> Patrick H. Lauke
>
> www.splintered.co.uk | https://github.com/patrickhlauke
> http://flickr.com/photos/redux/ | http://redux.deviantart.com
> twitter: @patrick_h_lauke | skype: patrick_h_lauke
>
>


-- 
Sharron Rush | Executive Director | Knowbility.org | @knowbility
*Equal access to technology for people with disabilities*
Received on Tuesday, 14 June 2016 15:25:40 UTC

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