- From: Jim Thatcher <jim@jimthatcher.com>
- Date: Sat, 15 Dec 2001 09:54:48 -0600
- To: Charles McCathieNevile <charles@w3.org>
- Cc: w3c-wai-ig@w3.org
Well they sure aren't perfect! Now I have to temper my praise of www.amazon.com/access. I placed an order last night using HPR. This morning I had email that my method of payment was not valid and I should correct or replace the information. The link in the message was to the main site. So I went to the access site instead, and viewed open orders. The errant order was not there. Did the same thing on the main site and the order that needed correction was at the top of the list. It appears that the ordering process if faulty on the access site (of course I could have made a mistake) and not only is the book data base different on the two sites, but also the account information is different. Not very good. Jim jim@jimthatcher.com Accessibility Consulting http://jimthatcher.com 512-306-0931 -----Original Message----- From: w3c-wai-ig-request@w3.org [mailto:w3c-wai-ig-request@w3.org]On Behalf Of Charles McCathieNevile Sent: Friday, December 14, 2001 7:14 PM To: Jim Thatcher Cc: w3c-wai-ig@w3.org; Jon Hanna Subject: RE: FWD: CHI-WEB: Amazon's version for the Visually Impaired Well, to avoid all criticism, anyone (commmercial or otherwise - WAI gets a lot of criticism too) only has to be perfect. However I think there are positive and negative points being made, and I don't think there is a problem with discussion. I agree with you that the site was probably not designed for accessibility as the word is usually used in WAI - the first of the 5 questions in their help page is "how do I ensure that my wireless transaction is secure?". And I agree that this might be a lot more accessible than other sites. I have used amazon in a text-only mode (more than any other way) and found that it works better than other e-commerce sites I have used (http://www.easyjet.com and http://www.ansett.com.au are airline sites I have used a lot, http://www.sncf.fr http://www.amtrak.com and http://www.ferrovie.it are train sites I have used a lot, and there are other sites where I have made one or two purchases). My personal preference would be for a site that is annoying (like the "common" amazon site in text-only mode) but gives me full access over a site that is well-designed but gives me limited access. However, that varies depending on whether what I want is very common or not - I prefer to have the best of both worlds. It does however seem strange to me that the full database of titles would not be the same one for both systems. Of course, that's ultimately up to Amazon as a decision about the way they provide their service (subject to legal requirements and similar things which I think are beyond the scope of this discussion). cheers Charles McCN On Fri, 14 Dec 2001, Jim Thatcher wrote: Almost every message about this site on two list discussions I am watching has been critical in one way or another. What do commercial firms have to do? Come to you and get your blessing before they launch SOMETHING? (I would hate to try to get it!) I don't really think this was designed for accessibility. As I said in a previous message, even the simplest accessibility things haven't been done like labeling form elements and including alt text. BUT, given what they have done so far, it would be EASY to fix those problems. They have tried to present the essence of Amazon.com (an editorial decision, which only they can make) without all the glitz and I think they have done a very good job of that. I believe that this shopping site is an order of magnitude more accessible than almost all other shopping sites, certainly all major shopping sites. Jim jim@jimthatcher.com Accessibility Consulting http://jimthatcher.com 512-306-0931 -----Original Message----- From: w3c-wai-ig-request@w3.org [mailto:w3c-wai-ig-request@w3.org]On Behalf Of Jon Hanna Sent: Friday, December 14, 2001 11:14 AM To: w3c-wai-ig@w3.org Subject: RE: FWD: CHI-WEB: Amazon's version for the Visually Impaired e-backofbus.com -- Charles McCathieNevile http://www.w3.org/People/Charles phone: +61 409 134 136 W3C Web Accessibility Initiative http://www.w3.org/WAI fax: +1 617 258 5999 Location: 21 Mitchell street FOOTSCRAY Vic 3011, Australia (or W3C INRIA, Route des Lucioles, BP 93, 06902 Sophia Antipolis Cedex, France)
Received on Saturday, 15 December 2001 10:57:16 UTC