- From: Jim Ley <jim@jibbering.com>
- Date: Wed, 31 Oct 2001 19:24:49 -0000
- To: <w3c-wai-ig@w3.org>
"Kynn Bartlett": > At 11:00 AM 10/31/2001 , Jim Ley wrote: > >Your post on how to make a complaint, clearly said you should complain > >solely to the author, nowhere did you mention educating the person who > >commissioned the site, of course I know you beleive educating everyone is > >important, but you said then (and repeated it in the post I'm replying > >to.) that you should start by complaining to the site developer - how > >does that educate the commisioner? > > Because the title of the post was "how to complain to a webmaster." Yes, but the actual text didn't make that distinction, indeed, it was prefaced by: "... general guidelines about how to write an initial web accessibility complaint." Nothing about to a developer (it's presumably your own interpretation that a webmaster is always the technical developer, and never the commissioning agent.) > You complain completely differently to a site policymaker -- for > example, it's not as important to give technical solutions. > > Also, you typically send it in postal mail, not email! What? Amoungst so much of the business world that I see, email is used, postal mail positively discouraged by a lot of the policy makers I see because it is so much less convenient, if you spend your life travelling between your US, EMEA and Asian headquarters, mail is a real inconvenience. Why do you feel post is the appropriate format? > These and other tips may be coming soon if I have enough time to > write "how to complain to site operators." You may feel free to > take the initiative to write up your own version, because if it's > good enough, that will save me plenty of time and energy. I don't have the experience or ability, that doesn't disqualify from pointing out flaws or making suggestions in those that are done, in any case I don't believe you should have two disjoint complaints, a single strategy is IMO much better. Jim.
Received on Wednesday, 31 October 2001 14:27:03 UTC