- From: Wayne Crotts <wcrotts@arches.uga.edu>
- Date: Tue, 26 Oct 1999 02:39:49 -0400
- To: "WAI Interest Group Emailing List" <w3c-wai-ig@w3.org>
> > when you do that, you can communicate effectively and easily with > whatever user > agent comes down the pike... > > gregory. > > -------------------------------------------------------- I am sorry to interrupt this idealistic statement, but in the realm of computer support, this is simply not true. Different agents come with their own baggage. As someone who must oversee computer support in our department, I can report firsthand the near impossibility of supporting whatever software the user decides to put on their machine. Yes, if accessibility is an issue, support has top priority. If it is a case of mere preference, less priority is attached. More so, stepping outside of computer support into communication theory, I can't think of one theoretical model that does not consider the agent/medium's outlet as a very important consideration. I would have to agree with the person who stated earlier that this is delving into an non-accessibility issue. Sure, accessibility should be there within the organization -- but that accessibility would better be achieved by an effective use of the organization's computer support and communication resources. Yes, the long-term implications of establishing software/hardware standards should be considered heavily when establishing said standards, but to say that this standardization in itself is bad for accessibility merits a challenge. Wayne Wayne Crotts Information/Computer Services Institute on Human Development and Disability College of Family and Consumer Sciences The University of Georgia Athens, GA 30602
Received on Tuesday, 26 October 1999 02:32:08 UTC