- From: Shawn Henry <shawn@w3.org>
- Date: Wed, 22 Sep 2010 07:26:20 -0500
- To: Ian Pouncey <w3c@ipouncey.co.uk>
- CC: "EOWG (E-mail)" <w3c-wai-eo@w3.org>
On 9/22/2010 6:48 AM, Ian Pouncey wrote: > Hi Shawn, > > I also approve of your response. It is interesting that Chris has the > opposite opinion to me of recommending access to a human customer > service as a primary solution. Is there time for EO to dicsuss this on > an upcoming call? Yes. ~Shawn > Ian. > > On Tue, Sep 21, 2010 at 3:23 PM, Shawn Henry<shawn@w3.org> wrote: >> Dear EOWG, >> >> A participant of the WCAG working group provided comments on the final draft >> of Developing Websites for Older People, which is at: >> http://www.w3.org/WAI/EO/Drafts/sites-older-users/ >> >> The comments are online at: >> http://www.w3.org/egov/wiki/User:Cbeer/WCAG_20100909 >> >> A draft reply to the commenter is below. >> >> Please review the draft reply below and send any comments to the list in >> preparation for discussion in EOWG this Friday. >> >> Thanks, >> ~Shawn >> >> # DRAFT START # >> >> Dear Chris, >> >> Thank you for your comments on the draft Developing Websites for Older >> People document. >> Document: http://www.w3.org/WAI/EO/Drafts/sites-older-users/ >> Comments: http://www.w3.org/egov/wiki/User:Cbeer/WCAG_20100909 >> Please find below responses from EOWG. >> >> # Overall comments: >> >> Many of the aspects you raise are beyond the scope of this document, which >> is intended for developers who are looking for concrete guidance on how to >> improve their websites rather than for background information. >> >> Some of these aspects are covered in the Literature Review [1], which >> provides the foundation for this document. The Literature Review is >> currently a working draft and we welcome your comments on it, too, if you >> are interested. >> >> [1] Web Accessibility for Older Users: A Literature Review >> -<http://www.w3.org/WAI/intro/wai-age-literature> >> >> We also expect readers of this document to have read Web Accessibility and >> Older People: Meeting the Needs of Ageing Web Users [2] and obtained >> additional background about older people using the Web before they read this >> document. (Although of course we cannot be certain that they have other >> background information, it is not the purpose of this document to provide >> it.) >> >> [2] Web Accessibility and Older People: Meeting the Needs of Ageing Web >> Users >> - http://www.w3.org/WAI/older-users/ >> >> # Perceivable information and user interface - CAPTCHA >> >> As this technique is not applicable to all websites (in particular, to the >> many websites of smaller organizations or of individuals) and not ideal for >> many people (for instance, because of cost of making a call, limitations of >> phone operator availability, etc). This does not make it apt to weight it >> above other technical solutions that provide alternatives that are integral >> parts of a website. >> >> # Operable user interface and navigation - Distractions (audience) >> >> The level of conformance that website owners select or must adhere to is a >> policy question and out of scope for this particular document. >> >> # Robust content and reliable interpretation - Older equipment/software >> >> This document maps some of the needs of older people identified in the >> Literature Review to existing WCAG 2.0 Techniques. Developing such >> techniques is, however, out of scope of this particular effort. We encourage >> the development of additional WCAG 2.0 Techniques that we can add to this >> document. >> >> Thank you again for taking the time to read and comment on this document. >> >> Regards, >> Andrew Arch, >> Shadi About Zahra, >> Shawn Henry, >> for EOWG >> >> >> ### >> >> >
Received on Wednesday, 22 September 2010 12:26:36 UTC