ISSUE-210 (Warning Fatigue): Add section 9.5 - Warning Fatigue [wsc-xit]

ISSUE-210 (Warning Fatigue): Add section 9.5 - Warning Fatigue [wsc-xit]

http://www.w3.org/2006/WSC/track/issues/

Raised by: Johnathan Nightingale
On product: wsc-xit

9.5 Warning Fatigue

Requirements in this document often involve warning [ref 6.4.3] and danger [ref 6.4.4] messages when warranted by conditions in the user agent.  However, it is important to be aware, when developing user interfaces, that users will habituate to over-frequent warnings, weakening the impact of the messages and their ability to interrupt the user's task flow.

User agents are advised to constrain the number of warnings and errors presented to the minimum required to satisfy these and other security guidelines.  It is also recommended that user agents phrase options in these messages in terms of the action taken (e.g. "Ignore this warning," "Trust this site") rather than using generic labels (e.g. "OK", "Cancel").

Received on Wednesday, 14 May 2008 11:56:10 UTC