ISSUE-61: Know you don\'t know your users (public comment)

ISSUE-61: Know you don't know your users (public comment)

http://www.w3.org/2006/WSC/Group/track/issues/61

Raised by: Bill Doyle
On product: Note: use cases etc.

>From public comments
raised by: Al Gilman Alfred.S.Gilman@ieee.org

http://lists.w3.org/Archives/Public/public-usable-
authentication/2007Apr/0000.html

Know you don't know your users
where it says, in 10.1.9 Understand the user
   Design should begin with an understanding of the intended users.
   This includes population profiles that reflect training, motivation,
   and goals 
please consider
 The situation here is just like Alcoholics Anonymous.  The first step is to 
admit that you don't understand the user.  So you have to create a dialog that 
collaborates, in a mixed-initiative way, with a diverse base of users with 
more diverse delivery contexts than you have time to learn about.
Why? 
The security underpinnings need to be part of the woodwork.  That is to say, 
universal.  You need Universal Design, not targeted

Received on Tuesday, 17 April 2007 12:27:09 UTC