- From: Stacey Rayos <stacey@ilumino.co>
- Date: Tue, 12 May 2020 16:16:06 -0500
- To: Jennifer Chadwick <jcha@siteimprove.com>
- Cc: John Foliot <john.foliot@deque.com>, Silver TF <public-silver@w3.org>, WCAG <w3c-wai-gl@w3.org>
- Message-Id: <500A1F44-6FA0-437D-84D2-F5B2FDD2190B@ilumino.co>
Our clients have overwhelmingly voiced the same requests. Have a wonderful day! > On May 12, 2020, at 4:15 PM, Jennifer Chadwick <jcha@siteimprove.com> wrote: > > > Thanks, John. > > I’ll chime in from Siteimprove. The same needs and requests abound. > > Jenn > > <image001.png> > > Jennifer Chadwick, CPACC, CUA > Lead Accessibility Strategist and Product Expert, North America > > <image002.png> > > 110 Yonge Street, Suite 700 | Toronto, Ontario M5C 1T4 > Direct +1 647 952 0364 | Mobile +1 905 483 9139 | jcha@siteimprove.com > > <image003.png> > > <image004.png> > > <image005.png> > > From: John Foliot <john.foliot@deque.com> > Sent: Tuesday, May 12, 2020 5:11 PM > To: Silver TF <public-silver@w3.org>; WCAG <w3c-wai-gl@w3.org> > Subject: Fwd: Enterprise customers and monitoring > > All, > > Someone has privately suggested to me that my current focus on Dashboards as part of the scoring discussion is driven by Deque's business needs. While I can freely admit that I am indeed watching out for the interests of my employer (you don't?), the need for this type of scoring ability is not being heard exclusively by Deque. > > In chatting with Karl Groves (Tenon.io) he indicated that his company is receiving the same kind of requests/requirements from their enterprise clients. Karl has granted me permission to share this email with the group as more data and evidence of this need. > > JF > > ---------- Forwarded message --------- > From: Karl Groves <karl@tenon.io> > Date: Tue, May 12, 2020 at 3:48 PM > Subject: Enterprise customers and monitoring > > > John, > > I'm glad we got to talk today. We don't talk enough and I particularly > missed seeing you at CSUN. Hopefully this time next year the > discussion will be about how fun it was to catch up in person. > > One of the things we talked about was reporting and monitoring and > despite the fact that you work for a competitor, it is absolutely no > secret that customers *really* want the ability to report on their > performance. > > In fact, Tenon's current dashboard is the result of a customer > (Microsoft) wanting such data. Shortly after Tenon went into open > beta, Jeff Petty at Microsoft reached out to us to purchase a SaaS > plan on Tenon and very specific requests around the types of data he'd > like to see in a Dashboard. Because all of those ideas made sense, > we added them. Specifically, the dashboard includes > Summary > Top Issues > Worst Performing Pages > Issues by Content Type > Issues by WCAG SC > > Tenon's Dashboard can also be filtered by Start & End date which can > be changed to get a "Snapshot" from a given period of time. > > Among our Enterprise customers, there's one desire that's nearly > universal among them: wanting at-a-glance insights into how they're > doing. Frankly, I've always personally felt that the testing > capabilities of the tool is most important, but when it comes to our > largest purchasers of product, they're focused more on reporting. > > > -- > Karl Groves > @karlgroves > Phone: +1 443.875.7343 > > www.tenon.io > > Book a meeting with me: https://meetings.hubspot.com/karl-groves/meet > > > -- > John Foliot | Principal Accessibility Strategist | W3C AC Representative > Deque Systems - Accessibility for Good > deque.com > "I made this so long because I did not have time to make it shorter." - Pascal > >
Received on Tuesday, 12 May 2020 21:24:34 UTC