Re: best practice to represent social media accounts for org like Fire departments, Police, etc.

Thank you Ryan.

Two comments:
1. FDNY has multiple Twitter accounts, e.g. general announcements, careers,
etc.
I would need UserAccount to have an extra property to define the purpose of
the account.
2. For messaging apps like Signal, Telegram with no Web interface (as far
as I know), there is no Web URI to use as an identifier. How would you
solve the issue?

Arnaud

On Wed, Apr 3, 2024 at 9:26 AM Ryan Levering <rrlevering@google.com> wrote:

> My proposal is to have a UserAccount type that has edges to
> Person/Organization: https://github.com/schemaorg/schemaorg/issues/3403
>
> @prefix s: <http://schema.org/> .
> <https://www.nyc.gov/site/fdny/> a s:Organization ;
>   s:hasAccount <https://twitter.com/FDNY> ;
>   s:hasAccount <https://www.facebook.com/FDNY> .
>
> <https://twitter.com/FDNY> a s:UserAccount ;
>   s:name "FDNY"
>     s:provider <https://twitter.com>
>
> IMO, ContactPoint is not quite the right direction because it's
> provider-agnostic (a phone number or email is thankfully a global
> address).  The UserAccount is only relevant in the context of the place
> where the account is.
>
> But for your specific case, at Google we currently interpret sameAs in the
> way you use in the example.  That's the only way we have to represent it in
> our systems.
>
>
>
> On Wed, Apr 3, 2024 at 9:14 AM Arnaud Sahuguet <arnaud.sahuguet@gmail.com>
> wrote:
>
>> Thank you, Dan.
>> It is nice to cross paths again (we collaborated on
>> https://schema.org/GovernmentService when I was at Google.org).
>>
>> Wikidata is going very deep with one property per social media "entity",
>> e.g. https://www.wikidata.org/wiki/Property:P2397 for YouTube. This can
>> open a can of worms: what defines a social media entity, who is worthy of
>> such a property, why is my social media website not in the list, etc.?
>>
>> I am wearing my "civic data lenses", with a focus on city and government
>> services.
>> I would like to be able to list all their social media accounts and for
>> what purpose they use them.
>>
>> I would argue that social media is a form of ContactPoint. The current
>> version of ContactPoint was designed pre-social media.
>>
>> Supporting social media *and* messaging apps (e.g. signal, telegram,
>> etc.) would be super relevant.
>>
>> 1. Most social media have a web interface: having a url should be enough
>> and we get it for free from Thing.
>> 2. For messaging apps, we need to capture the user handle/id but also the
>> name of the app.
>> Maybe having a new DigitalContactPoint schema (parent == ContactPoint
>> ??) with a new property called userid to capture the user account.
>>
>> In the meantime, what would you recommend for my FDNY example?
>> The issue I have with sameAs is that I cannot capture the fact that FDNY
>> has multiple channels, one for casual announcements, one for critical
>> announcements, etc.
>> ContactPoint is a bit of an overkill and does not convey the fact that
>> this is a social media account.
>>
>> regards,
>>
>> Arnaud
>>
>> On Wed, Apr 3, 2024 at 5:07 AM Dan Brickley <danbri@google.com> wrote:
>>
>>> +Ryan
>>>
>>> I have discussed the idea of modeling accounts with Ryan (cc:d) from
>>> time to time. It could be useful but as ever it is hard to know how deep to
>>> go.
>>>
>>> Dan
>>>
>>> On Tue, 2 Apr 2024 at 22:04, Arnaud Sahuguet <arnaud.sahuguet@gmail.com>
>>> wrote:
>>>
>>>> I am trying to represent the various media accounts using by New York
>>>> City fire department. The list is at
>>>> https://www.nyc.gov/site/fdny/connect/social-media/social-media.page .
>>>>
>>>> If I want to attach the Twitter/X account and Facebook account of FDNY,
>>>> I could do
>>>> @prefix s: <http://schema.org/> .
>>>> <https://www.nyc.gov/site/fdny/> a s:Organization ;
>>>>   s:sameAs <https://twitter.com/FDNY> ;
>>>>   s:sameAs <https://www.facebook.com/FDNY> .
>>>>
>>>> Is there a better way that conveys the fact these accounts are social
>>>> media accounts?
>>>>
>>>> regards,
>>>>
>>>> --
>>>> Arnaud
>>>>
>>>>
>>
>> --
>> Arnaud Sahuguet
>>
>>

-- 
Arnaud Sahuguet