Re: Nielsen Norman Group Article on Customization vs. Personalization in the User Experience

useful definitions here. may come in handy in the future.
Jim

On Tue, Jul 12, 2016 at 7:47 AM, Laura Carlson <laura.lee.carlson@gmail.com>
wrote:

> Hi all,
>
> just an FYI:
>
> Customization vs. Personalization in the User Experience
> "Customization gives control to the user and personalization gives
> control to the site. Both can enhance users’ experience, but only when
> carefully implemented."
> https://www.nngroup.com/articles/customization-personalization/
>
> Kindest Regards,
> Laura
> --
> Laura L. Carlson
>
>


-- 
Jim Allan, Accessibility Coordinator
Texas School for the Blind and Visually Impaired
1100 W. 45th St., Austin, Texas 78756
voice 512.206.9315    fax: 512.206.9264  http://www.tsbvi.edu/
"We shape our tools and thereafter our tools shape us." McLuhan, 1964

Received on Tuesday, 12 July 2016 14:04:40 UTC