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Re: Encrypted Media proposal (was RE: ISSUE-179: av_param - Chairs Solicit Alternate Proposals or Counter-Proposals)

From: Mark Watson <watsonm@netflix.com>
Date: Sat, 3 Mar 2012 04:54:39 +0000
To: Kornel Lesiński <kornel@geekhood.net>
CC: "public-html@w3.org" <public-html@w3.org>
Message-ID: <F4D086A7-8477-48CC-94C9-9A3A8931A1CD@netflix.com>

Sent from my iPhone

On Mar 2, 2012, at 6:49 PM, "Kornel Lesiński" <kornel@geekhood.net> wrote:

> On Sat, 03 Mar 2012 00:48:56 -0000, Mark Watson <watsonm@netflix.com> wrote:
>> At Netflix we don't have customers telling us that we 'don't get it'.
> That's almost tautological. I'm not your customer, because you (or rather your content providers) don't get it. Pirate Bay having more content than your service clearly shows that DRM is not only absolutely useless for protecting content, but harms only you and your customers, rather than pirates.
> I'd love to be your customer if you stopped obsessing about piracy and streamed DRM-free WebM to my country instead.

I'm glad that you would love to be a customer, but the fact we don't offer service in your country (I'm just assuming we don't from your mail) and that we don't presently use WebM have absolutely nothing to do with DRM. I hope we will offer service in your country one day.

Our use of content protection _vastly_ increases the range of content we can offer to our customers, so I fail to see how it harms them. It's just not an issue that we get any number of Customer Service calls about (either from customers or would-be customers).


> -- 
> regards, Kornel Lesiński
Received on Saturday, 3 March 2012 04:55:09 UTC

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