A doubt on service provision shades

Dear Harsh and all,

while writing the privacy policies for TRAPEZE's pilots I stumbled into 
a case where telling which is the right purpose to use is not obvious.

The use case is related to banking. A bank maintains bank accounts, 
executes payments, and manages portfolios.  These activities look like 
services, but at the same time the bank regards account provision and 
portfolio management as different products that are sold to its customers.

So which purpose should be used for this kind of data processing, 
SellProducts or RequestedServiceProvision?  In the above use case the 
two terms overlap and there are no clear guidelines to tell which of 
them should be used.

By the way, this situation introduces a delicate issue for TRAPEZE. 
Unclear semantics may jeopardize two of TRAPEZE's paramount goals, that is:
- ease of use;
- interoperability (as different stakeholders may use different terms 
for a same purpose).

A possible way to mitigate this issue is to enrich the documentation 
with further explanations based on the motivations for introducing 
different terms for similar concepts.

Kind regards,

Piero

Received on Wednesday, 26 October 2022 08:11:53 UTC