Re: Bridge issues (Re: [MINUTES] W3C Credentials CG Call - 2018-03-20 12pm ET)

Kyle, thanks much. Unfortunately I'll miss this next meeting as I'll be at
the KNOW Identity Conference in DC. But the good news is that I'll be on a
panel on emerging SSI standards so I'll be reporting on the work of the CCG.

=D

On Sat, Mar 24, 2018 at 8:39 AM, Kim Hamilton Duffy <kim@learningmachine.com
> wrote:

> Thank you so much Kyle! I'll update the invite.
>
> On Fri, Mar 23, 2018 at 3:44 PM Kyle Den Hartog <kdenhar@gmail.com> wrote:
>
>> My zoom room will be open at that time. The link is:
>>
>> https://zoom.us/j/5158678375
>>
>> On Fri, Mar 23, 2018, 11:48 AM Kim Hamilton <kimdhamilton@gmail.com>
>> wrote:
>>
>>> Hi all,
>>> Could we impose upon someone to allow us to use their Zoom room for the
>>> next CCG meeting while we figure out our long-term solution?
>>>
>>> Thanks,
>>> Kim (on behalf of chairs)
>>>
>>> On Tue, Mar 20, 2018 at 9:54 PM =Drummond Reed <
>>> drummond.reed@evernym.com> wrote:
>>>
>>>> Manu, thanks, I wasn't on this week's call and I realize what a hassle
>>>> this is. You and Digital Bazaar are doing yeoman's work for the community.
>>>>
>>>> =Drummond
>>>>
>>>> On Tue, Mar 20, 2018 at 5:19 PM, Manu Sporny <msporny@digitalbazaar.com
>>>> > wrote:
>>>>
>>>>> Hi all,
>>>>>
>>>>> Apologies for the terrible audio bridge issues today. That rarely
>>>>> happens, but seems to be increasing in severity. We were able to track
>>>>> down what happened today and it boils down to this:
>>>>>
>>>>> Our incoming channel bandwidth from our upstream VoIP provider is rated
>>>>> at 4 simultaneous PBX (public phone system) calls. The system is able
>>>>> to
>>>>> burst to 8 simultaneous callers for hours at a time... and we had 16
>>>>> phone-based callers today. Running a system at 400% capacity is going
>>>>> to
>>>>> cause problems.
>>>>>
>>>>> We haven't hit this problem before because many people used to connect
>>>>> via SIP, leaving the phone-based lines to those that really needed
>>>>> them.
>>>>> Lately, most everyone has been using the phone-based number to dial in,
>>>>> which led to the tragedy of the commons failure we had today.
>>>>>
>>>>> We have asked our current provider to increase our channel bandwidth
>>>>> and
>>>>> they're mishandling the upgrade process pretty terribly (slow to
>>>>> respond, not transparent about what they're doing on their end, etc.).
>>>>> That is not acceptable.
>>>>>
>>>>> Here's what we're doing to address the issue:
>>>>>
>>>>> We are setting up a parallel set of phone numbers via another
>>>>> provider (Twilio) AND adding European dial-in numbers for those that
>>>>> have been using Skype to dial our US-based number.
>>>>>
>>>>> We are opting for an unlimited dial plan option via Twilio as well. In
>>>>> the end this will give us:
>>>>>
>>>>> 1. Three dial in numbers from two upstream providers (redundancy, fail
>>>>>    over, etc.)
>>>>> 2. Dial in numbers for North America and Europe, as well as the SIP and
>>>>>    WebRTC dial in options we currently have.
>>>>> 3. All of the accessibility, transparency, and automation tools that
>>>>> the
>>>>>    communities have had for the last 9+ years.
>>>>>
>>>>> However, I don't expect all of this to be in place for next weeks call
>>>>> so I suggest we have a primary Zoom room ready, with audio recording
>>>>> capability, and use that. Once the new VoIP/PBX/SIP providers are in
>>>>> place, we can switch back.
>>>>>
>>>>> We'll keep the community updated as things progress.
>>>>>
>>>>> -- manu
>>>>>
>>>>> --
>>>>> Manu Sporny (skype: msporny, twitter: manusporny, G+: +Manu Sporny)
>>>>> Founder/CEO - Digital Bazaar, Inc.
>>>>> blog: The State of W3C Web Payments in 2017
>>>>> http://manu.sporny.org/2017/w3c-web-payments/
>>>>>
>>>>>
>>>> --
> Kim Hamilton Duffy
> CTO & Principal Architect Learning Machine
> Co-chair W3C Credentials Community Group
> 400 Main Street Building E19-732, Cambridge, MA 02139
> <https://maps.google.com/?q=732,+Cambridge,+MA+02139&entry=gmail&source=g>
>
> kim@learningmachine.com | kimhd@mit.edu
> 425-652-0150 <(425)%20652-0150> | LearningMachine.com
>