Re: Bridge issues (Re: [MINUTES] W3C Credentials CG Call - 2018-03-20 12pm ET)

Thank you so much Kyle! I'll update the invite.

On Fri, Mar 23, 2018 at 3:44 PM Kyle Den Hartog <kdenhar@gmail.com> wrote:

> My zoom room will be open at that time. The link is:
>
> https://zoom.us/j/5158678375
>
> On Fri, Mar 23, 2018, 11:48 AM Kim Hamilton <kimdhamilton@gmail.com>
> wrote:
>
>> Hi all,
>> Could we impose upon someone to allow us to use their Zoom room for the
>> next CCG meeting while we figure out our long-term solution?
>>
>> Thanks,
>> Kim (on behalf of chairs)
>>
>> On Tue, Mar 20, 2018 at 9:54 PM =Drummond Reed <drummond.reed@evernym.com>
>> wrote:
>>
>>> Manu, thanks, I wasn't on this week's call and I realize what a hassle
>>> this is. You and Digital Bazaar are doing yeoman's work for the community.
>>>
>>> =Drummond
>>>
>>> On Tue, Mar 20, 2018 at 5:19 PM, Manu Sporny <msporny@digitalbazaar.com>
>>> wrote:
>>>
>>>> Hi all,
>>>>
>>>> Apologies for the terrible audio bridge issues today. That rarely
>>>> happens, but seems to be increasing in severity. We were able to track
>>>> down what happened today and it boils down to this:
>>>>
>>>> Our incoming channel bandwidth from our upstream VoIP provider is rated
>>>> at 4 simultaneous PBX (public phone system) calls. The system is able to
>>>> burst to 8 simultaneous callers for hours at a time... and we had 16
>>>> phone-based callers today. Running a system at 400% capacity is going to
>>>> cause problems.
>>>>
>>>> We haven't hit this problem before because many people used to connect
>>>> via SIP, leaving the phone-based lines to those that really needed them.
>>>> Lately, most everyone has been using the phone-based number to dial in,
>>>> which led to the tragedy of the commons failure we had today.
>>>>
>>>> We have asked our current provider to increase our channel bandwidth and
>>>> they're mishandling the upgrade process pretty terribly (slow to
>>>> respond, not transparent about what they're doing on their end, etc.).
>>>> That is not acceptable.
>>>>
>>>> Here's what we're doing to address the issue:
>>>>
>>>> We are setting up a parallel set of phone numbers via another
>>>> provider (Twilio) AND adding European dial-in numbers for those that
>>>> have been using Skype to dial our US-based number.
>>>>
>>>> We are opting for an unlimited dial plan option via Twilio as well. In
>>>> the end this will give us:
>>>>
>>>> 1. Three dial in numbers from two upstream providers (redundancy, fail
>>>>    over, etc.)
>>>> 2. Dial in numbers for North America and Europe, as well as the SIP and
>>>>    WebRTC dial in options we currently have.
>>>> 3. All of the accessibility, transparency, and automation tools that the
>>>>    communities have had for the last 9+ years.
>>>>
>>>> However, I don't expect all of this to be in place for next weeks call
>>>> so I suggest we have a primary Zoom room ready, with audio recording
>>>> capability, and use that. Once the new VoIP/PBX/SIP providers are in
>>>> place, we can switch back.
>>>>
>>>> We'll keep the community updated as things progress.
>>>>
>>>> -- manu
>>>>
>>>> --
>>>> Manu Sporny (skype: msporny, twitter: manusporny, G+: +Manu Sporny)
>>>> Founder/CEO - Digital Bazaar, Inc.
>>>> blog: The State of W3C Web Payments in 2017
>>>> http://manu.sporny.org/2017/w3c-web-payments/
>>>>
>>>>
>>> --
Kim Hamilton Duffy
CTO & Principal Architect Learning Machine
Co-chair W3C Credentials Community Group
400 Main Street Building E19-732, Cambridge, MA 02139

kim@learningmachine.com | kimhd@mit.edu
425-652-0150 | LearningMachine.com