Re: Responce needed. definitions for voice user interface and Integrated Voice Menus

+1

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Kris Anne Kinney, CPACC
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From: Rain Michaels <rainb@google.com>
Date: Tuesday, April 13, 2021 at 3:06 PM
To: E.A. Draffan <ead@ecs.soton.ac.uk>
Cc: Lisa Seeman <lisa1seeman@gmail.com>, public-cognitive-a11y-tf <public-cognitive-a11y-tf@w3.org>, Michael Cooper <cooper@w3.org>, Ruoxi Ran <ran@w3.org>, Rachael Bradley Montgomery <rachael@accessiblecommunity.org>
Subject: Re: Responce needed. definitions for voice user interface and Integrated Voice Menus
+1

On Tue, Apr 13, 2021 at 9:37 AM E.A. Draffan <ead@ecs.soton.ac.uk<mailto:ead@ecs.soton.ac.uk>> wrote:
+1

Best wishes
E.A.
On 13 Apr 2021, at 16:26, Lisa Seeman <lisa1seeman@gmail.com<mailto:lisa1seeman@gmail.com>> wrote:

CAUTION: This e-mail originated outside the University of Southampton.
Hi Folks

We were asked to have references ordefinitions for voice user interface and Integrated Voice Menus

Can you let us know if you want changes to the following (+1 if you can live it):

Voice user interfaces (VUIs)
Sometimes known as: Conversational interfaces.
Voice user interfaces (VUIs) allow the user to interact with a computer system through voice and speech recognition. Examples include: Siri, Google Assistant, and Alexa.

Interactive voice response (IVR)
Interactive voice response (IVR)  systems allow the user to interact with a computer system through the use of a telephone keypad or voice and speech recognition.  Interactive voice response systems are often used to  automate tasks by phone and in call centers. IVR systems often use standards such as VoiceXML<https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.w3.org%2FTR%2Fvoicexml20%2F&data=04%7C01%7Ckakinney%40ets.org%7C6aa419d54e654d7cf0fa08d8feaf3615%7C0ba6e9b760b34fae92f37e6ddd9e9b65%7C0%7C0%7C637539375782810388%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=5yQ0ZKL%2BeugAnUHAUWXBKyegP%2Bf6yP0O5Fu9kUoXFhc%3D&reserved=0>.

Please send your response by 11.30 am Boston time on the 15th April 2022. Silence will be taken as an agreement. Minor edits may continue.

All the best
Lisa

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