Re: Responce needed. definitions for voice user interface and Integrated Voice Menus

+1

On Tue, Apr 13, 2021 at 9:37 AM E.A. Draffan <ead@ecs.soton.ac.uk> wrote:

> +1
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> Best wishes
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> E.A.
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> On 13 Apr 2021, at 16:26, Lisa Seeman <lisa1seeman@gmail.com> wrote:
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> *CAUTION:* This e-mail originated outside the University of Southampton.
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> Hi Folks
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> We were asked to have references ordefinitions for voice user interface
> and Integrated Voice Menus
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> Can you let us know if you want changes to the following (+1 if you can
> live it):
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> *Voice user interfaces (VUIs) *
> Sometimes known as: Conversational interfaces.
> Voice user interfaces (VUIs) allow the user to interact with a computer
> system through voice and speech recognition. Examples include: Siri, Google
> Assistant, and Alexa.
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> *Interactive voice response (IVR)*
>
> Interactive voice response (IVR)  systems allow the user to interact with
> a computer system through the use of a telephone keypad or voice and speech
> recognition.  Interactive voice response systems are often used to
>  automate tasks by phone and in call centers. IVR systems often use
> standards such as VoiceXML
> <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.w3.org%2FTR%2Fvoicexml20%2F&data=04%7C01%7Cead%40ecs.soton.ac.uk%7Cb322eee68dbf4c9ea9ea08d8fe94130b%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637539259229775320%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=XkmvjFrQwByWWxymssnfet92skAGgRPsoxQoC3tIOK4%3D&reserved=0>
> .
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> Please send your response by 11.30 am Boston time on the 15th April 2022.
> Silence will be taken as an agreement. Minor edits may continue.
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> All the best
>
> Lisa
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>