Goals

Hi
I took a stab at identifying goals. 


Communication
Use email and chat effectively
Being aware of a change
Use social media
Share pictures etc
Play
Request information


Applications 
Apps to enable work such as document authoring
Critical DHTML content such as :Use of bank sites , health care providers, credit cards
Apps such as mobile apps
Directions / location

ICT system
Use the Web of things
Phone menu systems
Other menu systems

Transactions (worth mentioning separately)
Fill in forms 
Make appointments

Research and Education
Find important information
Learn 

Updates and Entertainment
News
Weather 

Cross cutting goals: 
Safe
Optimal effectiveness
Minimal frustration



All the best

Lisa Seeman

Athena ICT Accessibility Projects 
LinkedIn, Twitter