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RE: accessible banking:

From: <Kurt_Mattes@bankone.com>
Date: Mon, 7 Feb 2005 11:47:45 -0500
Message-ID: <0584ECD1CBF7094FB608B2E019765A26126217@swilnts813.wil.fusa.com>
To: <w3c-wai-ig@w3.org>

Perhaps there is a lack of large site experience on this list.
Testing a 'template based' bank site on two platforms with two 
browsers for each platform requires thousands of QA hours.  
Each additional browser/platform combination adds hundreds of 
additional testing hours.  It is nice to think the cost of 
accessibility is low, unfortunately reality proves that for large 
dynamic sites it is considerable.  Without testing, how do I 
know it degrades gracefully?  When it can be said that a site is
accessible after successfully testing one or only a few pages built 
with each template in the sites design, it can be said that testing
isn't that difficult.  This will also require eliminating content 
specific guidelines like changes to the base language used [e.g. use 
of the word "viola" or a Spanish phrase on a link to a Spanish 
language version].

Kurt Mattes

-----Original Message-----
From: w3c-wai-ig-request@w3.org [mailto:w3c-wai-ig-request@w3.org]On
Behalf Of David Dorward
Sent: Monday, February 07, 2005 11:21 AM
To: Access Systems
Cc: wai-ig list
Subject: Re: accessible banking:

On Mon, Feb 07, 2005 at 11:14:49AM -0500, Access Systems wrote:

> test in whatever browser you prefer, and let it degrade gracefully.

Last time I tried that the site turned out entirely unusable in
Internet Explorer. It is a shame, but certain browsers (Netscape 4 and
Internet Explorer being the biggest culprits) do not implement the
various specifications that well.

That said, I think the previous comments on the amount of testing
needed were exaggerated. Sites are generally template based with only
a small number significant variations of design throughout. Testing in
a range of browsers isn't that difficult.

David Dorward                                      http://dorward.me.uk
I hate Jeopardy Posting... but if you must put the response ahead of the
previous message then at least trim the junk. Its silly having three
quoted copies of a signature that was too long to begin with.

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Received on Monday, 7 February 2005 18:23:57 UTC

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