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Re: accessible banking:

From: Tina Holmboe <tina@greytower.net>
Date: Mon, 7 Feb 2005 19:48:40 +0100 (CET)
Message-Id: <200502071848.j17ImeZX024503@asterix.andreasen.se>
To: w3c-wai-ig@w3.org

On  7 Feb, Kurt_Mattes@bankone.com wrote:

> Testing a 'template based' bank site on two platforms with two 
> browsers for each platform requires thousands of QA hours.  

  Why is that?

  Are you honestly suggesting that a test need to include every single
  combination of dynamic data and template, for every document, and -
  for a bank - presumably every user and user interaction?

  Testing each use-case against the basic system is *most certainly* not
  something which requires "thousands of QA hours", unless you are
  telling us that each use-case is so complicated that testing it
  requires hours upon hours of work - if so, how on earth do you expect
  your *users* to handle this?

  It is rather obvious that the tests done are to make sure that each
  use-case can be completed no matter which browser; not done to make
  sure every possible document/data/user/browser iteration is perfect.

> isn't that difficult.  This will also require eliminating content 
> specific guidelines like changes to the base language used [e.g. use 
> of the word "viola" or a Spanish phrase on a link to a Spanish 
> language version].

  This bit I simply don't understand at all.

  [bottom-up quoting snipped]

 -    Tina Holmboe                    Greytower Technologies
   tina@greytower.net                http://www.greytower.net/
   [+46] 0708 557 905
Received on Monday, 7 February 2005 18:48:43 UTC

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