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Sympatico: Contact Us 
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<nobr><A HREF="/help"><IMG SRC="/images/bar_hel2.gif" border=0
ALT="HELP"></A><A
HREF="/contact"><IMG SRC="/images/bar_contact.gif" border=0 ALT="CONTACT 
US"></A><A
HREF="/Tools/search.html"><IMG SRC="/images/bar_search.gif" border=0 
ALT="SEARCH"></A><A
HREF="/home"><IMG SRC="/images/bar_front.gif" border=0 ALT="HOME
PAGE"></a>
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<font size=+3>
<b>
<code>
<img align=right src="/images/sympatico_white.gif" alt="Sympatico"> 
<br>
Contact Us<br>
<br>
</code>
</b>
</font>
<strong>
<ul>
<li><a href="#chgper">Change Your Personal Information</a><br>
<li><a href="#bulletins">Read the newest Sympatico Service
Bulletin</a><br>
<li><a href="https://reg.bctel.ca/usermenu.html">Change Your Password or
E-mail Address</a><br> 
<li><a href="/Sympatico_Help/local/upgrade.bctel.html">Netscape 2.0
Update</a><br>  
<li><a href="/Sympatico_Help/local/pop.bctel.html">Sympatico Prices and 
Availability</a><br>
<li><a href="#2">Account Information</a><br>
<li><a href="#3">Another way to contact us</a><br>
<li><a href="/Sympatico_Help/local/Tech_Support.html">Technical
Support</a></td><br>
</strong>
</ul>


<br>


<table>

<tr><td valign=top>To order a Sympatico Starter Kit, call:</td>

<td><b>1-800-773-2121</b><br>

</td></tr>

</table>

<hr noshade size=1>



<a name="bulletins"><h2>Watch this area for Sympatico service
bulletins!</h2>
<UL>

<LI>We'll keep you up to date on our service, service improvements, and
new features and services.

<LI><b>October 11, 1996</b> - Good news for those of you in Greater
Vancouver.  Two new dial-up access numbers have been added to make it
easier to access your Sympatico service.  If your dialer encounters busy
signals using your current settings, try changing your number to
730-2931 or 435-4819.  For instructions on how to change your dial-up
number click <a href="http://www.bc.sympatico.ca/change_number.html">
here.</a>
<LI>Here is a complete list of our dial-up numbers:
<blockquote>
 <table width=70% border=0>
  <ul>
  <tr><td><li> Abbotsford
 
 </td><td>853-1689</td></tr>
  <tr><td><li> Kamloops </td><td> 314-0738
 
 </td></tr>
  <tr><td><li> Kelowna </td><td> 717-0736 </td></tr>
 <tr><td><li> Nanaimo</td><td>716-0430</td></tr>
  <tr><td><li> Penticton 
 
 </td><td> 492-0259 </td></tr>
  <tr><td><li> Prince George </td><td> 
 
 564-2971 </td></tr>
  <tr><td><li> Vancouver </td><td> 685-3712, 517-1307, 435-4819,
730-2931 </td></tr>
  
  <tr><td><li> Vernon 
 
 </td><td> 542-3429</td></tr>
  <tr><td><li> Victoria</td><td> 
 
 388-5747</td></tr>
  </ul>
  </table>
 <p>
 </blockquote>
<LI>The list of local dial-up access numbers for BC is also available by
calling 1-800-773-2121, option #3 or by clicking on the Contact Us
button on the Sympatico Home Page and choosing Sympatico Prices and
Availability.
</UL>

<P>
<hr noshade size=1>


<b><code><font size=+2>
Send us your questions and comments!
</font></code>
</b>

<form action="/cgi-bin/Feedback/feedback.bctel.cgi.pl" method="post">
<ul>

<b>Help!</b><br>
<table border=0>
<tr>

<td><input type=checkbox name="General_Question" value="yes"> I have a
general question.</td>

<td><b>customer_service@bc.sympatico.ca</b></td></tr>

<td><input type=checkbox name="Technical_Question" value="yes"> I have a
technical question.</td>

<td><b>support@bc.sympatico.ca</b></td></tr>

<td><input type=checkbox name="Web_Content" value="yes"> I have a
question about Web content on Sympatico.</td>

<td><b>webmaster@bc.sympatico.ca</b></td></tr>

<td><input type=checkbox name="Account_Information" value="yes"> I have
a question regarding account Information.</td>

<td> <b>billing@bc.sympatico.ca</b></td></tr>

<td><a name="chgper"><input type=checkbox name="Personal_Information"
value="yes"> I wish to change my Personal Information</td>

<td> <b>personal_info@bc.sympatico.ca</b></td></tr>

<td><font size=-1>(for example: your address or phone
number)</font></td></tr>

</table>
</ul>
Here are the details of my question, request or comment (<strong>if you
are having problems with your e-mail, please include your phone number
so we can contact you</strong>):<br>
<font size=-1>( Press "return" at the end of each line. )<br></font>
<textarea rows=10 cols=70 name="comments">
</textarea>
<br>
<br>
Please include your E-mail address.  Your full E-mail address is
required if you expect a reply.<br>
My E-mail address is: <input size=25 name="email">
<font size=-1>( e.g., j.smith@bc.sympatico.ca )</font>
<p>
<input type=submit value="Send now"> . . . . . . <input type=reset
value="Erase">
</form>

<hr noshade size=1>

<b><code><font size=+2>Advertising sponsorship
opportunities</font></code></b><p>

I am interested in being an advertiser/sponsor on Sympatico.<br>

Please call <b>(604) 482-2870</b><p>

<hr noshade size=1>
<a name="2">


<b><code><font size=+2>
Account Information
</font></code>
</b>
<P>


<br>

Note that your usage statistics are only valid to the PREVIOUS day. 
Today's usage is NOT included in the figure displayed.<p>

The Query Usage function is temporarily unavailable. <p>

Questions about usage?  Check out the <a
href="https://reg.bctel.ca/qfaq.html">Frequently Asked Questions</a>
section.<br>
If you still have usage questions, e-mail us at
bquestions@bc.sympatico.ca<br>
Changes to your billing information?  E-mail us at
bchanges@bc.sympatico.ca<br>
Comments or suggestions?  E-mail us at bcomments@bc.sympatico.ca<br>
<br>

<hr noshade size=1></a>

<a name="3">

<b><code><font size=+2>
Another Way to Contact Us
</font></code>
</b><br>







<br>To reach Member Services by phone, call:


<p>

<center>

<table width=400 border=0 cellpadding=0 cellspacing=0>

<tr>

<td><b>1-800-773-2121</b></td>

</tr>

</table>

</center>



<br>



<center>
<nobr><A HREF="/help"><IMG SRC="/images/bar_hel2.gif" border=0
ALT="HELP"></A><A
HREF="/contact"><IMG SRC="/images/bar_contact.gif" border=0 ALT="CONTACT 
US"></A><A
HREF="/Tools/search.html"><IMG SRC="/images/bar_search.gif" border=0 
ALT="SEARCH"></A><A
HREF="/home"><IMG SRC="/images/bar_front.gif" border=0 ALT="HOME
PAGE"></a>
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Received on Saturday, 18 January 1997 17:49:00 UTC