- From: Orion Adrian <orion.adrian@gmail.com>
- Date: Fri, 1 Jul 2005 18:48:47 -0400
- To: www-style@w3.org
On 7/1/05, David Woolley <david@djwhome.demon.co.uk> wrote: > > > Well I would have gotten rid of font size and family selection a long > > time ago, but that's me. > > That tends to re-inforce the idea that you are not really interested > in styling but in better semantic markup in HTML itself. There is > a big demand from people who commission web sites for these features, > which is why Netscape added them very early in its life. I'd agree > that they are often used in ways that are bad for the consumer, but > the consumer rarely pays directly for the web site. "Give a child a pair of scissors and the probability of running is 100%" That's not a real quote, but it ought to be. Never underestimate people's inclination for self-destructive behavior. One thing that you learn pretty quickly in usability classes is that users will ask for things they don't really want and things that will ultimately harm them. I don't write copy, I don't design graphics. Why? Because I would single-handedly destroy our business. The point of professionals and specialists is that each person should know more about the particular topic than the non-specialists. So while graphic designers wanted toys to make their lives more fun, they weren't helping themselves. Now the trick is to filter the bad requests from the good requests. Though watching them work is probably infinately better. It's hard for a person to analyze their own behavior, especially untrained. The usability professionals take cracks at why things happen, but the more useful stuff comes from the raw numbers (e.g. 82% didn't find this button even though it's 28pt, bright red and blinking). So we give them what they need and what they really want longterm even if they can't see it at the moment. Specialists are to parents, as non-specialists are to children. It's all about experience. Like in the world of parenting, the web designers didn't need us to make them happy by giving them toys. They needed us to make them safe by saying no. Orion Adrian
Received on Friday, 1 July 2005 22:48:50 UTC