- From: Paul Prescod <papresco@calum.csclub.uwaterloo.ca>
- Date: Mon, 12 May 1997 13:09:22 -0400
- To: Adam Bosworth <adamb@microsoft.com>
- CC: "'Terje@in-Progress.com'" <Terje@in-Progress.com>, Terry Crowley <tcrowley@oz.net>, "dssslist@mulberrytech.com" <dssslist@mulberrytech.com>, www-style@w3.org
Adam Bosworth wrote: > > I'd have to agree with Terry about this point. I do actually think that > an increasing percentage of pages will not be authored using WYSIWYG > tools, but that being said, our experience with Word is consistant with > Terry's comments. 90% of Word users don't use styles because it requires > a top down systemic model for authoring that doesn't come naturally to > them. That doesn't mean that Styles are a bad idea, just that it is > hard to show that Styles improve an authoring UI's usability. The problem with standard word processors is that they penalize you in several ways for using styles. First, the set of predefined styles is either to small (as in the typical "NORMAL" stylesheet) or they are too large (as in the other stylesheets). Let's take "contemporary report.dot". I count almost 100 styles, and no idea of context sensitivty so that when I'm in the middle of a paragraph I am still offered the choice of "Footer Even" and "Return Address". Furthermore so-called "character styles" are mixed up with "paragraph styles". By contrast, I have a whole toolbar dedicated to direct-formatting features which do not require me scrolling down through 100 styles to choose a reasonable one. Also, when I ask to use the "Contemporary Report Template" I get a whole bunch of information from some "FilmWatch" company which I must manually delete. I asked for a stylesheet, not someone else's document! If I stick with the unstructured "Normal" stylesheet I don't have this problem, but I have to define all of the styles myself. When I right click on a paragraph, I am given options to change its font, paragraph style, etc., but not to change its style. Corel WordPerfect better than Microsoft Word in some of these regards and they are demonstrating a leadership in SGML implementation that will be difficult for Microsoft to catch in the coming Days Of XML. I hope that Corel and Microsoft give their repective divisions the funds they needs to figure out some of these subtle usability issues and I hope that the product managers for these products have the will to help their users improve their productivity. Paul Prescod
Received on Monday, 12 May 1997 13:14:07 UTC